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Article > Role : Administrator, Agent, Developer, Supervisor or None & Product : Administrator or Genesys Predictive Routing or Outbound (CX Contact) or Widgets or None

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Standalone:
None (134) · No (493) · Yes (387) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (254) · Draft:WID (182) · PEC-REP (83) · Draft:ReleaseNotes (64) · ReleaseNotes (62) · PE-GPR (59) · Draft:PE-GPR (57) · Draft:PEC-OU (54) · Draft:PEC-Developer (45) · PEC-OU (38) · Draft:GPR (24) · PEC-Developer (18) · Draft:PEC-Dev (17) · WID (15) · STRMS (13) · Draft:ContentAdmin (11) · PrivateEdition (11) · Draft:PEC-Admin (10) · ATC (9) · VM (9)
Other values:
Platform:
None (733) · GenesysCloud (30) · GenesysEngage-cloud (350) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (30) · GeneysyEngage_cloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (1) · PureEngage (1)
ComingSoon:
None (829) · No (314) · Yes (4)
Role: (Click arrow to add another value)
DisplayName:
None (88) · Localization (29) · Configuration (28) · API Events (27) · API Commands (27) · Architecture (9) · Time Attributes (6) · User Data Call Survey Attributes (6) · Metadata (5) · Service Objects Attributes (5) · User Data Example Attributes (5)
Other values:
TocName:
None (674) · Localization (29) · Configuration (28) · API Events (27) · API Commands (27) · Metadata (5) · What you can monitor (4) · Monitor predictor feature coverage (4) · View model accuracy (4) · How Does GPR Score Agents? (4) · View KPI outcome (4)
Other values:
Dimension:
None (1088) · AgentDesktopHelm (2) · AuthenticationHelm (2) · CallbackHelm (2) · CX ContactHelm (2) · DesignerHelm (2) · Digital ChannelsHelm (2) · EmailHelm (2) · EventStreamHelm (2) · GCXIHelm (2) · Genesys PulseHelm (2) · GIMHelm (2) · GPR Data Upload (2) · GPRAnalysis (4) · GPRDataUpload (6) · GVPHelm (2) · GWSHelm (2) · Intelligent Workload DistributionHelm (2) · InteractionServerHelm (2) · IWD Data MartHelm (1) · Journey Shaping (1) · ReportingAnalyticsHelm (2) · TelemetryHelm (2) · UCSHelm (2) · VoiceHelm (1) · VoiceMicroservicesHelm (2) · WebChat (2) · WebChatService (2) · WebRTCHelm (2)
Product: (Click arrow to add another value)
Manual:
None (268) · PDMPEGIM-Postgres (168) · SDK (96) · Help (75) · Developers (71) · Deployment (64) · WebAPIs (63) · GCXIMCPRG (61) · CXContact (54) · Administrator (33) · PDMLibraryGIM (26) · GCAPI (22) · Admin (21) · CXCPEGuide (20) · GCDeveloper (10) · PEGuide (9) · STRMSPEGuide (9) · SCAPI (9) · VMEventsandModels (7) · Operations (7)
Other values:
Application:
None (1145) · GPR Core Platform (2)
UseCase:
None (1147)
PEPageType:
None (1133) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (3) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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