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Article > Platform: GenesysEngage-cloud & Product : Genesys Predictive Engagement or Reporting & Manual : CX Insights or PDMPEGIM-Postgres or User or WDEPlugin

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About the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Agent Details Activity Report (2) · Install the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Prerequisites (2) · Agent Group Membership Details Report (2) · Configure the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Agent State Details Report (2) · Agent Login-Logout Details Report (2)
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