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Article > Standalone: No & Manual : Agent or Deployment or PDNAA

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Standalone: (Click arrow to add another value)
productshort:
DC (8) · DES (3) · Draft:ContentAdmin (2) · Draft:DC (6) · Draft:DES (3) · Draft:Docker (3) · Draft:GAA (5) · Draft:GAM (1) · Draft:GAMD (11) · Draft:GASL (8) · Draft:GASN (6) · Draft:GAWFM (43) · Draft:GDE (4) · Draft:GDL (13) · Draft:GPR (16) · Draft:HCA (29) · Draft:Mixed (22) · Draft:PE-GPR (19) · Draft:PEC-AD (31) · Draft:PEC-GPA (6) · Draft:PEC-GSM (8) · Draft:PEC-test (1) · Draft:PEC-VM (1) · Draft:PEC-WFM (31) · Draft:ROU (1) · GAMD (10) · GASL (8) · GASN (6) · GDL (14) · Mixed (8) · PE-GPR (16) · PEC-AD (28) · PEC-GPA (6) · PEC-WFM (31) · ROU (1)
Platform:
None (75) · GenesysCloud (2) · GenesysEngage-cloud (207) · GenesysEngage-cloud, PureConnect, GenesysCloud (3) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (118) · PrivateEdition (3)
ComingSoon:
None (96) · No (307) · Yes (6)
Role:
None (245) · Administrator (34) · Administrator, Developer (2) · Agent (72) · Agent, Supervisor (56)
DisplayName:
Getting started (6) · How to manage inbound calls (4) · Prerequisites (4) · New in this Release (4) · After Call Work Timer (4) · Agent Assist tab (4) · Deploy the URS Strategy Subroutines (3) · Overview (3) · Deployment Guide (3) · Deploy Data Loader (3)
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TocName:
None (37) · Overview (7) · Getting started (6) · Screen pops (4) · New in this Release (4) · Configuration (4) · Workitems (4) · Activity History (4) · About this guide (4) · Deploy Data Loader (3) · Deploy the URS Strategy Subroutines (3)
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Dimension:
None (392) · ADResponse (6) · ADResponses (2) · deploydigital (2) · GPR Data Upload (2) · GPRDataUpload (4) · Journey (1)
Product:
None (45) · Agent Desktop (1) · Agent Workspace (58) · Designer (8) · Digital Channels (14) · Genesys Agent Assist (5) · Genesys Data Layer (27) · Genesys Dialog Engine (4) · Genesys Docker Documentation (3) · Genesys Multicloud CX Mixed Mode (12) · Genesys Predictive Routing (33) · Genesys Skills Management (8) · Gplus Adapter for Microsoft Dynamics 365 (20) · Gplus Adapter for Salesforce (12) · Gplus Adapter for ServiceNow (11) · Gplus Adapter for Siebel CRM (16) · Gplus Adapter for WFM (43) · Health Check Agent (23) · Internal Content Administration (2) · nGAGEMENT (1) · test (1) · Voicemail (1) · Workforce Management (62)
Manual: (Click arrow to add another value)
Application:
None (351) · Workforce Management (58)
UseCase:
None (408) · CE06 (1)
PEPageType:
None (409)

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