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Article > ComingSoon: No & Manual : Administrator or Deployment or PEGuide or RPRT or Supervisor

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Standalone:
None (16) · No (978) · Yes (11)
productshort:
PEC-WFM (162) · Draft:PEC-WFM (160) · Draft:PEC-REP (134) · PEC-REP (130) · Draft:PrivateEdition (47) · PrivateEdition (35) · Draft:HCA (28) · Draft:Mixed (22) · Draft:PE-GPR (17) · PEC-CAB (17) · Draft:PEC-CAB (17) · Draft:PEC-DC (17) · PEC-DC (15) · PE-GPR (15) · Draft:PEC-IWD (15) · PEC-IWD (12) · PEC-ES (12) · Draft:PEC-ES (12) · Draft:PEC-GPA (12) · PEC-GPA (11)
Other values:
Platform:
None (180) · GenesysCloud (5) · GenesysEngage-cloud (746) · GenesysEngage-onpremises (70) · GenesysEngage_cloud (2) · Private Edition (2)
ComingSoon: (Click arrow to add another value)
Role:
None (400) · Administrator (218) · Administrator, Developer (9) · Administrator, Supervisor (223) · Adminstrator (2) · Developer (2) · Supervisor (151)
DisplayName:
Agent Details Activity Report (5) · Agent State Details Report (4) · Architecture (4) · Weekly Self Service Containment Dashboard (4) · Getting started (4) · Agent Login-Logout Details Report (4) · Weekly Agent Group Performance Dashboard (4) · Agent Group Membership Details Report (4) · Time-Off Bidding (4) · Weekly Queue Summary Dashboard (4) · Final Disposition Dashboard (4) · Bot Analytical Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Weekly Business Attribute Dashboard (4)
Other values:
TocName:
None (108) · Agent Details Activity Report (5) · Time-Off Bidding (4) · Bot Analytical Dashboard (4) · Final Disposition Dashboard (4) · Agent State Details Report (4) · Agent Login-Logout Details Report (4) · Getting started (4) · Agent Group Membership Details Report (4) · Configure Agent UI (3) · Screen Pop (3) · Migrating to Gplus Adapter (v9) (3) · Set up IWD (3) · Deploy Data Loader (3) · Click-to-Dial (3) · Configure VXLAN on OpenShift (3) · Configuring SSO (3) · Activity History (3)
Other values:
Dimension:
None (975) · CallbackClickToCall (6) · deploydigital (2) · GPR Data Upload (2) · GPRDataUpload (4) · Journey (4) · Metrics (6) · sr (6)
Product:
None (56) · Agent Workspace (2) · Callback (34) · Designer (8) · Digital Channels (36) · eServices Manager (24) · Genesys Dialog Engine (3) · Genesys Multicloud CX Mixed Mode (12) · Genesys Multicloud CX Private Edition (74) · Genesys Predictive Routing (31) · Genesys Recording, Quality Management, and Speech Analytics (8) · Genesys Softphone (10) · Gplus Adapter for Salesforce (23) · Gplus Adapter for Siebel CRM (12) · Gplus Adapter for WFM (2) · Health Check Agent (22) · Intelligent Workload Distribution (26) · Internal Content Administration (7) · IVR Administration (14) · nGAGEMENT (2) · Outbound (CX Contact) (7) · Platform Administration (7) · Reporting (263) · Routing and Designer (1) · Workforce Management (322)
Manual: (Click arrow to add another value)
Application:
None (483) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Platform Administration (2) · Agent Workspace, Agent Setup (4) · Callback (34) · Designer (8) · intelligent Workload Distribution (2) · IVR Administration (14) · Platform Administration (30) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting, Reporting GCXI (4) · Recording (8) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (202) · Workforce Administration (38) · Workforce Management (149)
UseCase:
None (1002) · BO02 (3)
PEPageType:
None (990) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (2) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · e58addd1-923c-445b-b6f5-f0225a55bd15 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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