Drilldown: Article

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Article > ComingSoon : Yes or Other & Product : Agent Setup or Telemetry Service or Workforce Management or None

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Standalone:
None (13) · No (745) · Yes (22)
productshort:
Draft:PEC-WFM (260) · PEC-WFM (231) · Draft:PEC-AS (82) · PEC-AS (57) · PrivateEdition (11) · Draft:PEC-Dev (10) · PEC-DC (10) · Draft:Mixed (10) · PEC-Developer (9) · Mixed (8) · Draft:SF (7) · STRMS (6) · Draft:HCA (6) · TLM (5) · Draft:PEC-Admin (5) · ATC (4) · UseCases (4) · Draft:PrivateEdition (4) · WebRTC (4) · ContentAdmin (4)
Other values:
Platform:
None (136) · GenesysCloud (7) · GenesysEngage-cloud (596) · GenesysEngage-onpremises (40) · PureConnect, GenesysCloud, GenesysEngage-cloud (1)
ComingSoon: (Click arrow to add another value)
Role:
None (357) · Administrator (195) · Administrator, Agent, Supervisor (4) · Administrator, Developer (1) · Administrator, Supervisor (1) · Agent (58) · Developer (2) · Supervisor (162)
DisplayName:
Getting started (10) · Logging in and out (6) · Trading (5) · Time-Off Bidding (4) · Forecasts (4) · Templates (4) · Performance Monitor View (4) · Overlays (4) · Performance Intra-Day View (4) · Roles (4) · What-If Window (4) · Interdependencies (4) · Overview (4) · Schedules (4)
Other values:
TocName:
None (46) · Getting started (10) · Logging In and Out (6) · Overview (5) · Trading (5) · What-If Window (4) · Performance Monitor View (4) · Forecasts (4) · Templates (4) · Performance Intra-Day View (4) · Time-Off Bidding (4) · Roles (4) · Overlays (4)
Other values:
Dimension:
None (766) · Journey (4) · Journey Shaping (1) · Metrics (6) · sr (3)
Product: (Click arrow to add another value)
Manual:
Supervisor (273) · ManageCC (135) · Administrator (70) · Agent (64) · SupervisorHelp (53) · Super (28) · Deployment (27) · None (22) · ETLRef (14) · Admin (13) · WebAPIs (9) · TLMPEGuide (8) · SCAPI (8) · PEGuide (8) · Operations (7) · WebRTCPEGuide (4) · STRMSPEGuide (3) · SDK (3) · WritersGuide (3)
Other values:
Application:
None (398) · Agent Setup (86) · Agent Setup, Agent Workspace (2) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (1) · Agent Workspace, Agent Setup (5) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · Designer (6) · Designer, Platform Administration (2) · Platform Administration (10) · Reporting, Reporting GCXI (1) · Workforce Administration (40) · Workforce Administration, Workforce Management (2) · Workforce Management (222)
UseCase:
None (778) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (764) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (2) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (3) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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