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Article > Role : Administrator, Supervisor or Staff or None & Product : Agent Setup or Reporting or None & Application: None

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Standalone:
None (294) · No (395) · Yes (1022) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (1015) · PEC-REP (354) · Draft:PEC-AS (76) · Draft:ReleaseNotes (64) · ReleaseNotes (62) · Draft:PEC-Developer (45) · Draft:GPR (24) · PEC-Developer (18) · Draft:PEC-Dev (17) · STRMS (13) · Draft:ContentAdmin (11) · PrivateEdition (11) · VM (9) · ATC (9) · UseCases (8) · Draft:SF (7) · Draft:ATC (7)
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Platform:
None (1478) · GenesysCloud (4) · GenesysEngage-cloud (355) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (6) · PureConnect, GenesysCloud, GenesysEngage-cloud (1)
ComingSoon:
None (1633) · No (207) · Yes (4)
Role: (Click arrow to add another value)
DisplayName:
None (101) · Architecture (18) · High availability and disaster recovery (8) · iWD Metrics (7) · Agent Attributes (6) · Time Attributes (6) · User Data Call Survey Attributes (6) · Service Objects Attributes (6) · Agent metrics (6) · Agent folder (6) · User Data Example Attributes (6) · iWD folder (6)
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TocName:
None (1407) · Agent State Details Report (5) · Callback reports (5) · Agent Login-Logout Details Report (5) · Outbound Contact reports (5) · Agent Group Membership Details Report (5)
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Dimension:
None (1799) · AgentDesktopHelm (2) · AuthenticationHelm (2) · CallbackHelm (2) · CX ContactHelm (2) · DesignerHelm (2) · Digital ChannelsHelm (2) · EmailHelm (2) · EventStreamHelm (2) · GCXIHelm (2) · Genesys PulseHelm (2) · GIMHelm (2) · GVPHelm (2) · GWSHelm (2) · Intelligent Workload DistributionHelm (2) · InteractionServerHelm (2) · IWD Data MartHelm (1) · Journey (2) · Journey Shaping (1) · ReportingAnalyticsHelm (2) · TelemetryHelm (2) · UCSHelm (2) · VoiceHelm (1) · VoiceMicroservicesHelm (2) · WebRTCHelm (2)
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Manual:
PDMLibraryGIM (364) · None (287) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · CX Insights (110) · GCXIMCPRG (101) · WebAPIs (63) · GCXIPRGLibrary (51) · GIMPEGuide (44) · Admin (44) · RPRT (41) · Source (40) · ManageCC (38) · Deployment (33) · GCXIPEGuide (32) · GIM (25) · PulsePEGuide (25) · Administrator (22) · GCXI (21) · II (18)
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Application: (Click arrow to add another value)
UseCase:
None (1844)
PEPageType:
None (1789) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (4) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (4) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (5) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (12) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (11) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (6) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (9)

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