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Article > Role : Administrator, Developer, Supervisor or Other & Application : Recording or None & PEPageType : e58addd1-923c-445b-b6f5-f0225a55bd15 or f94c5001-0cfd-4352-ace3-a27b07d5f3a1 or None

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Standalone:
None (5) · No (388) · Yes (36)
productshort:
Draft:PEC-REC (67) · PEC-REC (48) · WID (39) · Draft:WID (32) · Draft:PEC-AD (31) · PEC-AD (29) · Draft:Mixed (22) · Draft:PEC-GPA (19) · PEC-GPA (17) · Mixed (8) · Draft:PE-GPR (8) · PE-GPR (8) · Draft:PEC-GS (7) · Draft:Solution (7) · Draft:PEC-WFM (6) · PEC-WFM (6) · PEC-GS (6)
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Platform:
None (37) · Genesys Multicloud CX (2) · GenesysCloud (13) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (317) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (53) · GenesysEngagecloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
ComingSoon:
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DisplayName:
Getting Started (6) · Agent Assist tab (4) · What is an interaction (4) · Create and update users and roles (4) · Click-to-Dial (4) · The Settings menu (4) · Gplus Adapter for Salesforce (v9) (4) · Localize widgets and services (4) · Activity History (4) · Accessibility (4)
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TocName:
None (19) · Getting Started (6) · The Settings menu (4) · Activity History (4) · Click-to-Dial (4) · Localize widgets and services (4) · Create and update users and roles (4) · Gplus Adapter for Salesforce (v9) (4) · Overview (4) · What is an interaction (4)
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Dimension:
None (421) · ADResponse (4) · ADResponses (2) · Journey (2)
Product:
None (24) · Administrator (5) · Agent (2) · Agent folder (1) · Agent Setup (2) · Agent Workspace (60) · Co-Browse (10) · Designer (2) · Developer (7) · Digital Channels (11) · Genesys Agent Assist (2) · Genesys Authentication (1) · Genesys Multicloud CX Mixed Mode (12) · Genesys Predictive Routing (15) · Genesys Recording, Quality Management, and Speech Analytics (115) · Genesys Softphone (13) · Gplus Adapter for Salesforce (36) · Intelligent Workload Distribution (5) · Internal Content Administration (2) · Reporting (4) · Solutions (11) · System-Level Documentation (2) · Voice Microservices (2) · Voicemail (2) · Widgets (71) · Workforce Management (12)
Manual:
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Application: (Click arrow to add another value)
UseCase:
None (422) · BO02 (1) · BO02, BO03 (2) · CE01 (2) · CE31, CE41, EE31 (2)
PEPageType: (Click arrow to add another value)

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