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Article > Product : Genesys Predictive Routing or Gplus Adapter for WFM or Widgets or None & Application : Callback or Workforce Management or None & UseCase : BO02 or SL09 or None

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Standalone:
None (133) · No (572) · Yes (389) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (254) · Draft:WID (214) · PEC-REP (83) · Draft:GAWFM (76) · PE-GPR (66) · Draft:ReleaseNotes (64) · Draft:PE-GPR (64) · ReleaseNotes (62) · WID (54) · Draft:PEC-Developer (45) · Draft:GPR (24) · PEC-Developer (18) · Draft:PEC-Dev (17) · STRMS (14) · Draft:ContentAdmin (11) · PrivateEdition (11) · Draft:Mixed (10) · VM (10) · Mixed (9) · ATC (9)
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Platform:
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ComingSoon:
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Role:
None (1113) · Administrator (31) · Administrator, Developer (6) · Administrator, Reviewer (2) · Developer (65) · Staff (8) · Supervisor (2)
DisplayName:
None (85) · Localization (29) · Configuration (28) · API Events (27) · API Commands (27) · Architecture (8) · User Data Call Survey Attributes (6) · Console (6) · WebChatService (6) · Engage (6) · ChannelSelector (6) · Time Attributes (6) · CallUs (6)
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Dimension:
None (1168) · AgentDesktopHelm (2) · AuthenticationHelm (2) · CallbackHelm (2) · CX ContactHelm (2) · DesignerHelm (2) · Digital ChannelsHelm (2) · EmailHelm (2) · EventStreamHelm (2) · GCXIHelm (2) · Genesys PulseHelm (2) · GIMHelm (2) · GPR Data Upload (2) · GPRAnalysis (4) · GPRDataUpload (6) · GVPHelm (2) · GWSHelm (2) · Intelligent Workload DistributionHelm (2) · InteractionServerHelm (2) · IWD Data MartHelm (1) · Journey Shaping (1) · ReportingAnalyticsHelm (2) · TelemetryHelm (2) · UCSHelm (2) · VoiceHelm (1) · VoiceMicroservicesHelm (2) · WebChat (2) · WebChatService (2) · WebRTCHelm (2)
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PEPageType:
None (1209) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (2) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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