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Article > Role : Administrator, Agent, Developer or Developer or Other & Application : Agent Workspace or Callback or Reporting, Reporting GCXI or None

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Standalone:
None (3) · No (565) · Yes (39)
productshort:
Draft:PEC-REP (109) · PEC-REP (107) · WID (39) · Draft:PEC-AD (33) · Draft:WID (32) · PEC-AD (31) · Draft:Mixed (22) · Draft:PEC-GPA (20) · Draft:PEC-CAB (18) · PEC-CAB (18) · PEC-GPA (17) · PE-GPR (8) · Mixed (8) · Draft:Solution (8) · Draft:PE-GPR (8) · Draft:PEC-GS (7)
Other values:
Platform:
None (90) · Genesys Multicloud CX (3) · GenesysCloud (13) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (439) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (55) · GenesysEngagecloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
ComingSoon:
None (7) · No (595) · Yes (5)
Role: (Click arrow to add another value)
DisplayName:
Getting started (6) · Agent Details Activity Report (5) · Click-to-Dial (4) · Weekly Queue Summary Dashboard (4) · Gplus Adapter for Salesforce (v9) (4) · Final Disposition Dashboard (4) · Bot Analytical Dashboard (4) · Agent State Details Report (4) · Localize widgets and services (4) · Weekly Agent Group Performance Dashboard (4) · Weekly Business Attribute Dashboard (4) · Agent Login-Logout Details Report (4) · Weekly Agent Group Utilization Dashboard (4) · Weekly Self Service Containment Dashboard (4) · Create and update users and roles (4) · Accessibility (4) · Activity History (4) · The Settings menu (4) · Agent Assist tab (4)
Other values:
TocName:
None (80) · Getting started (6) · Agent Details Activity Report (5) · Click-to-Dial (4) · Create and update users and roles (4) · Localize widgets and services (4) · The Settings menu (4) · Final Disposition Dashboard (4) · Agent State Details Report (4) · Bot Analytical Dashboard (4) · Agent Login-Logout Details Report (4) · Gplus Adapter for Salesforce (v9) (4) · Overview (4) · Activity History (4)
Other values:
Dimension:
None (593) · ADResponse (4) · ADResponses (2) · CallbackClickToCall (6) · Journey (2)
Product:
None (27) · Administrator (5) · Agent (2) · Agent folder (1) · Agent Setup (2) · Agent Workspace (64) · Callback (36) · Co-Browse (12) · Designer (4) · Developer (7) · Digital Channels (12) · Email (2) · Event Stream (1) · Genesys Agent Assist (5) · Genesys Authentication (3) · Genesys Multicloud CX Mixed Mode (12) · Genesys Multicloud CX Private Edition (2) · Genesys Predictive Routing (15) · Genesys Softphone (13) · Genesys Voice Platform (2) · Genesys Web Services and Applications (2) · Gplus Adapter for Salesforce (37) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (9) · Interaction Server (2) · Internal Content Administration (3) · Outbound (CX Contact) (2) · Reporting (215) · Solutions (12) · System-Level Documentation (2) · Telemetry Service (2) · Universal Contact Service (2) · Voice Microservices (4) · Voicemail (2) · WebRTC (2) · Widgets (71) · Workforce Management (12)
Manual:
RPRT (206) · Administrator (81) · Agent (71) · None (37) · SDK (36) · Deployment (36) · Developer (26) · ETLRef (12) · Help (12) · GCAPI (8) · Admin (7) · SCAPI (6) · VMPEGuide (5) · DCPEGuide (5) · GCXIPEGuide (4) · GCDeveloper (3) · GWSPEGuide (3) · WDEPlugin (3)
Other values:
Application: (Click arrow to add another value)
UseCase:
None (600) · BO02 (1) · BO02, BO03 (2) · CE27 (2) · CE31, CE41, EE31 (2)
PEPageType:
None (563) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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