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Article > Role : Administrator or Supervisor & Application : Agent Setup or Agent Workspace or Pulse Reporting or Recording or Workforce Management or None & UseCase: None

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Standalone:
None (16) · No (546) · Yes (15)
productshort:
Draft:PEC-WFM (93) · PEC-WFM (92) · Draft:PEC-REC (66) · PEC-REC (47) · PEC-AS (44) · Draft:PEC-AS (44) · PEC-REP (24) · Draft:PEC-REP (24) · Draft:Mixed (22) · Draft:PEC-GPA (12) · PEC-GPA (11) · Mixed (8) · Draft:PEC-GS (6) · Draft:ContentAdmin (5) · Draft:Solution (5) · PEC-GS (5) · Draft:PEC-Admin (4) · Draft:PEC-IWD (4)
Other values:
Platform:
None (76) · Genesys Multicloud CX (3) · GenesysCloud (7) · GenesysEngage-Cloud (435) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (55)
ComingSoon:
None (12) · No (560) · Yes (5)
Role: (Click arrow to add another value)
DisplayName:
Performance Intra-Day View (4) · Performance Monitor View (4) · What-If Window (4) · What is an interaction (4) · Performance Alerts View (4) · Performance (4) · Managing widgets (3) · Historical Reporting / Genesys CX Insights (3) · Report widget (3) · Create a new dashboard (3) · Search Results grid (3) · Content browser (3) · Explore (3) · Trending (3) · Gplus Adapter support for Service Client API (3) · Dashboard (3) · Interaction lists (3) · Working with dashboards (3) · Working with saved trending filters (3)
Other values:
TocName:
None (45) · Overview (4) · Performance (4) · Performance Alerts View (4) · Performance Intra-Day View (4) · Performance Monitor View (4) · What-If Window (4) · What is an interaction (4)
Other values:
Dimension:
None (563) · Journey (2) · RealTime (12)
Product:
None (28) · Administrator (3) · Agent folder (1) · Agent Setup (88) · Agent Workspace (4) · Callback (2) · Designer (4) · Digital Channels (4) · Email (2) · Event Stream (1) · Genesys Agent Assist (3) · Genesys Authentication (3) · Genesys Multicloud CX Mixed Mode (12) · Genesys Multicloud CX Private Edition (2) · Genesys Predictive Routing (5) · Genesys Recording, Quality Management, and Speech Analytics (113) · Genesys Softphone (11) · Genesys Voice Platform (2) · Genesys Web Services and Applications (2) · Gplus Adapter for Salesforce (23) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (6) · Interaction Server (2) · Internal Content Administration (5) · Outbound (CX Contact) (2) · Reporting (48) · Solutions (6) · System-Level Documentation (2) · Telemetry Service (2) · Universal Contact Service (2) · Voice Microservices (3) · WebRTC (2) · Workforce Management (183)
Manual:
None (13) · Admin (23) · Administrator (52) · AuthPEGuide (2) · CABPEGuide (2) · CXCPEGuide (2) · DCPEGuide (1) · Deployment (34) · Designer (2) · DESPEGuide (2) · EmailPEGuide (2) · ETLRef (12) · GAWFMPEGuide (1) · GCXIPEGuide (4) · GPAPEGuide (1) · GVPPEGuide (2) · GWSPEGuide (3) · Help (2) · IWDDMPEGuide (2) · IWDPEGuide (2) · IXNPEGuide (2) · ManageCC (86) · PEGuide (1) · PulsePEGuide (2) · RT (38) · Small (1) · STRMSPEGuide (2) · Supervisor (162) · SupervisorHelp (13) · TenantPEGuide (2) · Test (2) · TLMPEGuide (2) · UCSPEGuide (2) · User (86) · VMPEGuide (4) · WDEPlugin (3) · WebRTCPEGuide (2) · WritersGuide (1) · WWEPEGuide (2)
Application: (Click arrow to add another value)
UseCase: (Click arrow to add another value)
PEPageType:
None (533) · 55cef4ff-9306-4313-8fd8-377282a38478 (44)

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