View table: PEMetric
Table structure:
- IncludedServiceId - String
- Metric - Wikitext
- Type - String
- Unit - String
- Label - Wikitext
- MetricDescription - Wikitext
- SampleValue - String
- UsedFor - String
This table has 2,042 rows altogether.
Page | IncludedServiceId | Metric | Type | Unit | Label | MetricDescription | SampleValue | UsedFor |
---|---|---|---|---|---|---|---|---|
AUTH/Current/AuthPEGuide/AUTHMetrics | auth_auth_system_login_errors_total | Counter |
|
The number of system login errors, excluding expired passwords, incorrect user names and so on. | {{{UsedFor}}} | |||
AUTH/Current/AuthPEGuide/AUTHMetrics | auth_context_error_total | Counter | environment – The environment ID. | The number of errors during Configuration Server context initialization. | {{{UsedFor}}} | |||
AUTH/Current/AuthPEGuide/AUTHMetrics | auth_cs_command_timeouts_total | Counter | environment – The environment ID. | The number of Configuration Server command timeouts. | {{{UsedFor}}} | |||
AUTH/Current/AuthPEGuide/AUTHMetrics | auth_cs_connection_timeouts_total | Counter | environment – The environment ID. | The number Configuration Server connection timeouts. | {{{UsedFor}}} | |||
AUTH/Current/AuthPEGuide/AUTHMetrics | auth_cs_protocol_errors_total | Counter | environment – The environment ID. | The number of Configuration Server protocol timeouts. | {{{UsedFor}}} | |||
AUTH/Current/AuthPEGuide/AUTHMetrics | auth_saml_response_errors | Counter | contactCenter - The contact center ID. | The number of Security Assertion Markup Language (SAML) errors. | {{{UsedFor}}} | |||
AUTH/Current/AuthPEGuide/AUTHMetrics | gws_responses_total | Counter |
|
The number of responses grouped by HTTP code. | {{{UsedFor}}} | |||
AUTH/Current/AuthPEGuide/AUTHMetrics | psdk_conn_error_total | Counter | Environment – The environment ID. | The number of errors that occurred when the Authentication Service connected to Configuration Servers. | {{{UsedFor}}} | |||
AUTH/Current/AuthPEGuide/ENVMetrics | gws_responses_total | Counter | Number |
|
Total count of HTTP responses with the specified code. | 23 | Errors | |
DES/Current/DESPEGuide/DAS Metrics | business_hours_requests_failures | Counter | Number of failed business hours requests since DAS is running. | {{{UsedFor}}} | ||||
DES/Current/DESPEGuide/DAS Metrics | business_hours_request_duration | Histogram | seconds | Business hours requests latency in seconds, since DAS is running (provided for each CCID). | 26 | {{{UsedFor}}} | ||
DES/Current/DESPEGuide/DAS Metrics | das_http_requests_total | Counter | Number of HTTP requests (provided for each request type and CCID). | 40 | {{{UsedFor}}} | |||
DES/Current/DESPEGuide/DAS Metrics | das_http_request_duration_seconds | Histogram | seconds | HTTP request latency in seconds (provided for each request type and CCID). | 40 | {{{UsedFor}}} | ||
DES/Current/DESPEGuide/DAS Metrics | data_tables_requests_failures | Counter | Number of failed data table requests since DAS is running (provided for each CCID). | 80 | {{{UsedFor}}} | |||
DES/Current/DESPEGuide/DAS Metrics | data_tables_request_duration | Histogram | seconds | Data table requests latency in seconds, since DAS is running (provided for each CCID). | 189 | {{{UsedFor}}} | ||
DES/Current/DESPEGuide/DAS Metrics | external_requests_duration | Histogram | seconds | External requests latency in seconds, since DAS is running. | {{{UsedFor}}} | |||
DES/Current/DESPEGuide/DAS Metrics | external_requests_failures | Counter | Number of failed external requests since DAS is running. | {{{UsedFor}}} | ||||
DES/Current/DESPEGuide/DAS Metrics | external_requests_timedout | Counter | Number of timed out external requests since DAS is running. | {{{UsedFor}}} | ||||
DES/Current/DESPEGuide/DAS Metrics | nginx_metric_errors_total | Counter | Number of nginx-lua-prometheus errors. | 2 | {{{UsedFor}}} | |||
DES/Current/DESPEGuide/DAS Metrics | sdr_requests_received | Counter | Number of requests received since DAS is running (provided for each CCID). | 1998352 | {{{UsedFor}}} | |||
DES/Current/DESPEGuide/DAS Metrics | sdr_requests_rejected | Counter | Number requests rejected since DAS is running (provided for each CCID). | {{{UsedFor}}} | ||||
DES/Current/DESPEGuide/DAS Metrics | special_days_requests_failures | Counter | Number of failed special days requests since DAS is running. | {{{UsedFor}}} | ||||
DES/Current/DESPEGuide/DAS Metrics | special_days_request_duration | Histogram | seconds | Special days requests latency in seconds, since DAS is running (provided for each CCID). | 34 | {{{UsedFor}}} | ||
DES/Current/DESPEGuide/DES Metrics | des_csp_violations_total | Counter | Number of CSP violations. | 0 | {{{UsedFor}}} | |||
Draft:AUTH/Current/AuthPEGuide/AUTHMetrics | auth_auth_system_login_errors_total | Counter |
|
The number of system login errors, excluding expired passwords, incorrect user names and so on. | {{{UsedFor}}} | |||
Draft:AUTH/Current/AuthPEGuide/AUTHMetrics | auth_context_error_total | Counter | environment – The environment ID. | The number of errors during Configuration Server context initialization. | {{{UsedFor}}} | |||
Draft:AUTH/Current/AuthPEGuide/AUTHMetrics | auth_cs_command_timeouts_total | Counter | environment – The environment ID. | The number of Configuration Server command timeouts. | {{{UsedFor}}} | |||
Draft:AUTH/Current/AuthPEGuide/AUTHMetrics | auth_cs_connection_timeouts_total | Counter | environment – The environment ID. | The number Configuration Server connection timeouts. | {{{UsedFor}}} | |||
Draft:AUTH/Current/AuthPEGuide/AUTHMetrics | auth_cs_protocol_errors_total | Counter | environment – The environment ID. | The number of Configuration Server protocol timeouts. | {{{UsedFor}}} | |||
Draft:AUTH/Current/AuthPEGuide/AUTHMetrics | auth_saml_response_errors | Counter | contactCenter - The contact center ID. | The number of Security Assertion Markup Language (SAML) errors. | {{{UsedFor}}} | |||
Draft:AUTH/Current/AuthPEGuide/AUTHMetrics | gws_responses_total | Counter |
|
The number of responses grouped by HTTP code. | {{{UsedFor}}} | |||
Draft:AUTH/Current/AuthPEGuide/AUTHMetrics | psdk_conn_error_total | Counter | Environment – The environment ID. | The number of errors that occurred when the Authentication Service connected to Configuration Servers. | {{{UsedFor}}} | |||
Draft:AUTH/Current/AuthPEGuide/ENVMetrics | gws_responses_total | Counter | Number |
|
Total count of HTTP responses with the specified code. | 23 | Errors | |
Draft:DES/Current/DESPEGuide/DAS Metrics | business_hours_requests_failures | Counter | Number of failed business hours requests since DAS is running. | {{{UsedFor}}} | ||||
Draft:DES/Current/DESPEGuide/DAS Metrics | business_hours_request_duration | Histogram | seconds | Business hours requests latency in seconds, since DAS is running (provided for each CCID). | 26 | {{{UsedFor}}} | ||
Draft:DES/Current/DESPEGuide/DAS Metrics | das_http_requests_total | Counter | Number of HTTP requests (provided for each request type and CCID). | 40 | {{{UsedFor}}} | |||
Draft:DES/Current/DESPEGuide/DAS Metrics | das_http_request_duration_seconds | Histogram | seconds | HTTP request latency in seconds (provided for each request type and CCID). | 40 | {{{UsedFor}}} | ||
Draft:DES/Current/DESPEGuide/DAS Metrics | data_tables_requests_failures | Counter | Number of failed data table requests since DAS is running (provided for each CCID). | 80 | {{{UsedFor}}} | |||
Draft:DES/Current/DESPEGuide/DAS Metrics | data_tables_request_duration | Histogram | seconds | Data table requests latency in seconds, since DAS is running (provided for each CCID). | 189 | {{{UsedFor}}} | ||
Draft:DES/Current/DESPEGuide/DAS Metrics | external_requests_duration | Histogram | seconds | External requests latency in seconds, since DAS is running. | {{{UsedFor}}} | |||
Draft:DES/Current/DESPEGuide/DAS Metrics | external_requests_failures | Counter | Number of failed external requests since DAS is running. | {{{UsedFor}}} | ||||
Draft:DES/Current/DESPEGuide/DAS Metrics | external_requests_timedout | Counter | Number of timed out external requests since DAS is running. | {{{UsedFor}}} | ||||
Draft:DES/Current/DESPEGuide/DAS Metrics | nginx_metric_errors_total | Counter | Number of nginx-lua-prometheus errors. | 2 | {{{UsedFor}}} | |||
Draft:DES/Current/DESPEGuide/DAS Metrics | sdr_requests_received | Counter | Number of requests received since DAS is running (provided for each CCID). | 1998352 | {{{UsedFor}}} | |||
Draft:DES/Current/DESPEGuide/DAS Metrics | sdr_requests_rejected | Counter | Number requests rejected since DAS is running (provided for each CCID). | {{{UsedFor}}} | ||||
Draft:DES/Current/DESPEGuide/DAS Metrics | special_days_requests_failures | Counter | Number of failed special days requests since DAS is running. | {{{UsedFor}}} | ||||
Draft:DES/Current/DESPEGuide/DAS Metrics | special_days_request_duration | Histogram | seconds | Special days requests latency in seconds, since DAS is running (provided for each CCID). | 34 | {{{UsedFor}}} | ||
Draft:DES/Current/DESPEGuide/DES Metrics | des_csp_violations_total | Counter | Number of CSP violations. | 0 | {{{UsedFor}}} | |||
Draft:GVP/Current/GVPPEGuide/GVP MCP Metrics | gvp_mcp_log_parser_eror_total | Gauge | Unsigned32 | Used for alerting for various errors based on MCP log parsing. Errors are indexed by LogID's. | 35929 | Errors | ||
Draft:GVP/Current/GVPPEGuide/GVP MCP Metrics | mcpSipCurrentInboundSessions | Gauge | Unsigned32 | MCP Current Inbound Sessions | 3 | Traffic | ||
Draft:GVP/Current/GVPPEGuide/GVP MCP Metrics | mcpSipPeakInboundSessions | Gauge | Unsigned32 | MCP Peak Inbound Sessions | 100 | Traffic | ||
Draft:GVP/Current/GVPPEGuide/GVP MCP Metrics | mcpSipTotalInboundSessions | Gauge | Unsigned32 | MCP Total Inbound Sessions | 9000 | Traffic | ||
Draft:GVP/Current/GVPPEGuide/GVP MCP Metrics | mcpStatus | Gauge | 0/1 | MCP is RUNNING or not | 1 | Information | ||
Draft:GVP/Current/GVPPEGuide/GVP Service Discovery Metrics | sdServiceCounter | Gauge | Unsigned32 | Consul and Configserver Sync Check Counter | 131 | Useful for checking if SD is stuck or there is any deadlock | ||
Draft:GVP/Current/GVPPEGuide/GVP Service Discovery Metrics | sdServiceLastRun | Gauge | Unix Time | Last Time When Consul and Configserver Sync Check has Run | 1634071196.054 | Useful for checking if SD is stuck or there is any deadlock | ||
Draft:GVP/Current/GVPPEGuide/Reporting Server Metrics | rsDequeueCount | Counter | Counter64 | Used to get dequeue value of the message queue. (rsDequeueCount{gvpConfigDBID="172",rsQueueIndex="1"} ) |
0 | Traffic | ||
Draft:GVP/Current/GVPPEGuide/Reporting Server Metrics | rsEnqueueCount | Counter | Counter64 | Used to get enqueue value of the message queue. (rsEnqueueCount{gvpConfigDBID="172",rsQueueIndex="1"}) |
4 | Traffic | ||
Draft:GVP/Current/GVPPEGuide/Reporting Server Metrics | rsQueueName | Gauge | DisplayString | The name of the message queue (rsQueueName{gvpConfigDBID="172",rsQueueIndex="1",rsQueueName="rs.queue.remote_cdr.rm"} |
1 | Information | ||
Draft:GVP/Current/GVPPEGuide/Reporting Server Metrics | rsQueueSize | Gauge | Unsigned32 | Used to get the size of the message queue. (rsQueueSize{gvpConfigDBID="172",rsQueueIndex="1"} ) |
1 | Traffic | ||
Draft:GVP/Current/GVPPEGuide/Reporting Server Metrics | rsUptime | Gauge | Unsigned32 | The time (in hundredths of a second) since the RS was started. | 30619972 | Information | ||
Draft:GVP/Current/GVPPEGuide/Resource Manager Metrics | rmPRActiveCalls | Gauge | Unsigned32 | GVP_RM_PhysicalResourceTable.ActiveCalls: Number of calls that currently are handled by the resource. (rmPRActiveCalls{gvpConfigDBID="174",rmPRName="mcp-10.206.5.89"}) |
Traffic | |||
Draft:GVP/Current/GVPPEGuide/Resource Manager Metrics | rmPRStatus | Gauge | DisplayString | GVP_RM_PhysicalResourceTable.Status: Current state of the resource (rmPRStatus{gvpConfigDBID="174",rmPRName="mcp-10.206.5.89",rmPRStatus="AVAILABLE"}) |
1 | Information | ||
Draft:GVP/Current/GVPPEGuide/Resource Manager Metrics | rmPRTotalCalls | Gauge | Unsigned32 | GVP_RM_PhysicalResourceTable.TotalCalls: Total number of calls that have been handled by this resource since it was connected to RM. (rmPRTotalCalls{gvpConfigDBID="174",rmPRName="mcp-10.206.5.89"}) | 150 | Traffic | ||
Draft:GVP/Current/GVPPEGuide/Resource Manager Metrics | rmTenantCurrentInboundCalls | Gauge | Unsigned32 | Number of active inbound calls that use this tenant. | 2 | Traffic | ||
Draft:GVP/Current/GVPPEGuide/Resource Manager Metrics | rmTenantPeakCalls | Gauge | Maximum number of concurrent calls to this Tenant since it became active | 10 | Traffic | |||
Draft:GVP/Current/GVPPEGuide/Resource Manager Metrics | rmTotal4xxInviteSent | Gauge | Unsigned32 | Number of 4xx that were received for INVITE sent by RM | 10 | Error | ||
Draft:GVP/Current/GVPPEGuide/Resource Manager Metrics | rmTotal5xxInviteSent | Gauge | Unsigned32 | Number of 5xx that were received for INVITE sent by RM | 514 | Error | ||
Draft:GWS/Current/GWSPEGuide/GWSMetrics | gws_responses_total | Counter | Number |
|
Total count of HTTP responses with the specified code. | 23 | Errors | |
Draft:GWS/Current/GWSPEGuide/WorkspaceMetrics | gws_app_workspace_events | Gauge | Number |
|
Metrics for event publication. | 39 | {{{UsedFor}}} | |
Draft:GWS/Current/GWSPEGuide/WorkspaceMetrics | gws_app_workspace_requests | Gauge | Number |
|
Metrics for API requests. | 23 | {{{UsedFor}}} | |
Draft:GWS/Current/GWSPEGuide/WorkspaceMetrics | gws_app_workspace_server_activity | Gauge | Number |
|
Metrics for server activity. | 71 | {{{UsedFor}}} | |
Draft:GWS/Current/GWSPEGuide/WorkspaceMetrics | gws_app_workspace_tenants | Gauge | Number |
|
Metrics for tenant activity. | 53 | {{{UsedFor}}} | |
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_all_instructions_received_total | Counter | Amount | None | Indicates the total number of instructions (of any type) received from ORS service. |
Workload, Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_configuration_fetch_errors_total | Counter | Amount | None | Indicates the total number of error occurred while fetching configuration from Configuration Service. | Error | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_configured_strategies_current | Gauge | Amount | None | Indicates the number of the strategies read from configuration for which interactions should be pulled. | Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_instructions_processed_by_ixn_current | Gauge | Amount | None | Indicates the number of routing instructions currently being processed by IXN Server. | Workload | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_instructions_processing_queue_concurrency_limit | Gauge | Amount | None | Indicates the maximum number of routing instructions that can be processed in parallel. | n/a | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_instructions_processing_queue_size | Gauge | Amount | type. See the metric description for more details. | Indicates the number of instructions received from ORS currently being processed. Label descriptions: type - The type of the instruction. It takes values "isp_request" - routing instruction and "ixn_ping" - reply to health check message. |
Workload, Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_interactions_placed_back_total | Counter | Amount | reason, strategy. See the metric description for more details. | Indicates the total number of times an interaction was placed back in queue. Label descriptions:
|
Workload, Error, ORS Error | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_interactions_pulled_total | Counter | Amount | strategy. See the metric description for more details. | Indicates the total number of the interactions pulled for the specific strategy. Label descriptions: strategy - The name of the strategy for which interactions are pulled. |
Workload, Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_last_fetched_configuration_timestamp | Gauge | Timestamp | None | Indicates the last time the configuration was successfully fetched from Configuration Service as the number of seconds since January 1 1970 UTC. | Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_pull_request_total | Counter | Amount | strategy. See the metric description for more details. | Indicates the total number of RequestPull requests successfully completed by InteractionServer. Label descriptions: strategy - The strategy for which interactions are pulled. |
Workload, Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_redis_client_errors_total | Counter | Amount | redis_client. See the metric description for more details. | Indicates the total number of errors occurred on Redis client. Label descriptions: redis_client - The Redis client instance for which the metric is present. It takes values "reader" and "writer". |
Error | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_redis_client_node_errors_total | Counter | Amount | redis_client, node. See the metric description for more details. | Indicates the total number of errors occurred on individual nodes of Redis client (in singleton mode matches to ixnnode_redis_client_errors_total). Label descriptions:
|
Error | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_redis_client_node_status | Gauge | Status | redis_client, node. See the metric description for more details. | Indicates the status of connection to individual nodes of Redis server (in singleton mode matches to ixnnode_redis_client_status). Label descriptions:
Value: 0 - Ready 1 - Not Ready 2 - Wait (so far there have been no connection attempts) |
Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_redis_client_status | Gauge | Status | redis_client. See the metric description for more details. er". | Indicates the status of Redis client. Label descriptions: redis_client - The Redis client instance for which the metric is present. It takes values "reader" and "writer". Value: 0 - Not Ready 1 - Ready |
Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_redis_commands_completed_total | Counter | Amount | redis_client, command. See the metric description for more details. | Indicates the total number of successfully completed redis commands. Label descriptions:
|
Workload, Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_redis_commands_failed_total | Counter | Amount | redis_client, command. See the metric description for more details. | Indicates the total number of failed redis commands. Label desriptions:
|
Error | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_route_request_failed_total | Counter | Amount | strategy. See the metric description for more details. | Indicates the total number of route requests failed to send to ORS. Label descriptions: strategy - The strategy to which requests are sent. |
Error | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_route_request_sent_total | Counter | Amount | strategy. See the metric description for more details. | Indicates the total number of route requests successfully sent to ORS. Label descriptions: strategy - The strategy to which requests are sent. |
Workload, Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_routing_instructions_received_total | Counter | Amount | strategy, type. See the metric description for more details. | Indicates the total number of received routing instructions. Label descriptions:
|
Workload, Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_routing_sessions_current | Gauge | Amount | None | Indicates the current number of the routing sessions in routing. | Workload | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_rq_client_status | Gauge | Status | rq_node. See the metric description for more details. | Indicates the status of connection to RQ Service nodes. Label descriptions: rq_node - RQ Service node for which the metric is present. |
Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_rq_requests_failed_total | Counter | Amount | type. See the metric description for more details. | Indicates the total number of failed requests to RQ Service. Label descriptions: type - The type of the failed requests. It takes values "isp_event" - interaction protocol evnts and "ixn_ping" - health check messages. |
Error | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixnnode_running_strategies_current | Gauge | Amount | None | Indicates the number of the strategies for which interactions currently are being pulled. | Operability | ||
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixn_health_info_agent_logged_in_count { agent_tenant="1" } | Gauge | Amount | agent_tenant. See the metric description for more details. | Indicates the current number of logged in agents. Label descriptions: agent_tenant - tenant number. |
565 | Workload | |
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixn_health_info_client_count { client_type_name="Agent application" } | Gauge | Amount | client_type_name. See the metric description for more details. | Indicates the number of clients with specified type, connected to IXN. Label descriptions:
|
101 | Workload | |
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixn_health_info_current_clients | Gauge | Amount | None | Indicates the number of clients that are connected to IXN at the moment. | 5 | Workload | |
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixn_health_info_current_database_connections | Gauge | Amount | None | Indicates the current number of DB connections. | 5 | Workload, Operability | |
Draft:IXN/Current/IXNPEGuide/Interaction Server metrics | ixn_health_info_current_database_requests | Gauge | Amount | None | Indicates the current database requests queue length. | 0 | Workload, Operability |