View table: PEConnections

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Table structure:

  • Connection - Integer
  • Source - String
  • SourceType - String
  • Destination - String
  • DestinationType - String
  • Protocol - String
  • Port - String
  • Purpose - Wikitext
  • Classification - String

This table has 809 rows altogether.

Page Connection Source SourceType Destination DestinationType Protocol Port Purpose Classification
AUTH/Current/AuthPEGuide/Architecture 1 Consumer browser Other Identity provider Other 16adca31-3f73-4a2d-a261-f79c05be6cf2 443 For single sign-on support, the consumer's browser communicates with the identity provider (IdP). b2dff270-19d6-4258-a380-da06305a143c
AUTH/Current/AuthPEGuide/Architecture 2 Consumer browser and API clients Other b3193057-cc68-443e-961f-1d54c8b2f846 Included Service 16adca31-3f73-4a2d-a261-f79c05be6cf2 443 Consumer browsers and API clients use one of the supported OAuth 2.0 grant types to authenticate. See the Authentication API for details. b2dff270-19d6-4258-a380-da06305a143c
AUTH/Current/AuthPEGuide/Architecture 3 Consumer browser UI 841175a4-1275-4af2-b919-6d136997295d Included Service 16adca31-3f73-4a2d-a261-f79c05be6cf2 443 If an application uses the Genesys Authentication UI, users are redirected to the log in page. See Log in to Genesys Multicloud CX for details. b2dff270-19d6-4258-a380-da06305a143c
AUTH/Current/AuthPEGuide/Architecture 4 b3193057-cc68-443e-961f-1d54c8b2f846 Included Service 71357caf-d8ff-4720-985f-9d854b8e8766 Included Service 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 Data from Configuration Server. b2dff270-19d6-4258-a380-da06305a143c
AUTH/Current/AuthPEGuide/Architecture 5 Other Genesys services Other b3193057-cc68-443e-961f-1d54c8b2f846 Included Service b3f7f755-b303-4d97-b8ed-02531a897c2f 80/443 Genesys services authenticate with Authentication API. Enable Transport Layer Security for this connection with internal_ingress.tls_enabled in the values.yaml file. b2dff270-19d6-4258-a380-da06305a143c
AUTH/Current/AuthPEGuide/Architecture 6 Other Genesys services Other 841175a4-1275-4af2-b919-6d136997295d Included Service b3f7f755-b303-4d97-b8ed-02531a897c2f 80/443 Applications that use the Genesys Authentication UI. Enable Transport Layer Security for this connection with internal_ingress.tls_enabled in the values.yaml file. b2dff270-19d6-4258-a380-da06305a143c
AUTH/Current/AuthPEGuide/Architecture 7 Other Genesys services / curl commands Other 94d22886-7976-4bce-9e98-0400c32c222b Included Service b3f7f755-b303-4d97-b8ed-02531a897c2f 80/443 Other Genesys services and the private edition installer (through curl commands) use the Environment API to manage their environments, contact centers, and settings. Enable Transport Layer Security for this connection with internal_ingress.tls_enabled in the values.yaml file. b2dff270-19d6-4258-a380-da06305a143c
AUTH/Current/AuthPEGuide/Architecture 8 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e Service 2afd763e-337c-47eb-8428-3bafcc89dbca Third Party 16adca31-3f73-4a2d-a261-f79c05be6cf2 443 Discovery of Configuration Server endpoints. This connection is optional and controlled by the consul. options in the values.yaml file. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
AUTH/Current/AuthPEGuide/Architecture 9 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e Service 0d238336-2626-4954-8be3-2f1e16fdd0ce Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 9200 Logging data. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
AUTH/Current/AuthPEGuide/Architecture 10 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e Service 3aee73ed-68e0-4c70-8693-2421c68b86cd Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 6379 (non SSL) or 6380 (SSL) Session data. SSL is controlled by redis.use_tls in the values.yaml file. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
AUTH/Current/AuthPEGuide/Architecture 11 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e Service 1a407778-58fe-4acd-8ca7-5af8eac31283 Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 5432 Configuration data for the Authentication Service and the Environment Service. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
DES/Current/DESPEGuide/Architecture 1 Customer browser UI 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e Service 16adca31-3f73-4a2d-a261-f79c05be6cf2 8095 Designer queries the Genesys Authentication Service to validate the user’s identity. f12b7433-c91c-4da4-bd6e-445684e38560
DES/Current/DESPEGuide/Architecture 2 UI Designer ingress Other 53fca8fe-9174-417f-bff9-416ea8119f9e 443 Web browser used to access the Designer UI. b2dff270-19d6-4258-a380-da06305a143c
DES/Current/DESPEGuide/Architecture 3 Designer ingress Other 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 Service 53fca8fe-9174-417f-bff9-416ea8119f9e 8888 Incoming web traffic from the UI. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
DES/Current/DESPEGuide/Architecture 4 Designer Other Logging Other 53fca8fe-9174-417f-bff9-416ea8119f9e Centralized logging. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
DES/Current/DESPEGuide/Architecture 5 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 Service Redis Other 53fca8fe-9174-417f-bff9-416ea8119f9e 6380 Resource index caching and multi-user collaboration locks on Designer resources. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
DES/Current/DESPEGuide/Architecture 6 Prometheus Other 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 Service 53fca8fe-9174-417f-bff9-416ea8119f9e 8888 Metrics for monitoring and alerting with Prometheus. b2dff270-19d6-4258-a380-da06305a143c
DES/Current/DESPEGuide/Architecture 7 1fc73d24-f1e5-45e1-a5ef-b642bbd83c9e Included Service 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 Service 53fca8fe-9174-417f-bff9-416ea8119f9e 80 Publish callback services.
DES/Current/DESPEGuide/Architecture 8 Designer Other 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 Service 53fca8fe-9174-417f-bff9-416ea8119f9e 80 Authentication of Designer and configuration data access.
DES/Current/DESPEGuide/Architecture 9 Designer replica set Other 97cb0c1a-75f7-41e3-8bbc-e29690825503 Included Service b3f7f755-b303-4d97-b8ed-02531a897c2f 80 Fetch Designer Bot registry information. b2dff270-19d6-4258-a380-da06305a143c
DES/Current/DESPEGuide/Architecture 10 Shared file system (NFS) Other Persistent volume Other NFS for workspace storage.
DES/Current/DESPEGuide/Architecture 11 Persistent volume Other Designer Persistent Volume Claim (PVC) Other Data for workspace storage.
DES/Current/DESPEGuide/Architecture 12 Designer Persistent Volume Claim (PVC) Other Designer replica set persistent volume Other Data for workspace storage.
DES/Current/DESPEGuide/Architecture 13 Designer Persistent Volume Claim (PVC) Other DAS replica set persistent volume Other Data for workspace storage.
DES/Current/DESPEGuide/Architecture 14 1fc73d24-f1e5-45e1-a5ef-b642bbd83c9e Included Service 0d238336-2626-4954-8be3-2f1e16fdd0ce Third Party 53fca8fe-9174-417f-bff9-416ea8119f9e 9205 Query Designer Analytics data (Session Detail Records). 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
DES/Current/DESPEGuide/Architecture 15 e8818b81-a976-498c-bac3-3293d0b93b73 Included Service 0d238336-2626-4954-8be3-2f1e16fdd0ce Third Party 53fca8fe-9174-417f-bff9-416ea8119f9e 9205 Store Designer Analytics data (Session Detail Records). 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
DES/Current/DESPEGuide/Architecture 16 4d384b74-f61d-48f7-bace-30048213bf99 Service DAS ingress Other 53fca8fe-9174-417f-bff9-416ea8119f9e 80 Fetch Designer application pages (VXML, SCXML), JSON files, and so on. b2dff270-19d6-4258-a380-da06305a143c
DES/Current/DESPEGuide/Architecture 17 DAS ingress Other e8818b81-a976-498c-bac3-3293d0b93b73 Included Service 53fca8fe-9174-417f-bff9-416ea8119f9e 8080 HTTP traffic from DAS ingress. b2dff270-19d6-4258-a380-da06305a143c
DES/Current/DESPEGuide/Architecture 18 External/Customer API e8818b81-a976-498c-bac3-3293d0b93b73 Included Service 16adca31-3f73-4a2d-a261-f79c05be6cf2 443 External customer API requests. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
DES/Current/DESPEGuide/Architecture 19 512b7e2b-c4f0-4ba9-ab15-e6a4d3180b45 Service DAS ingress Other 53fca8fe-9174-417f-bff9-416ea8119f9e 80 Fetch Designer audio resources. b2dff270-19d6-4258-a380-da06305a143c
DES/Current/DESPEGuide/Architecture 20 e8818b81-a976-498c-bac3-3293d0b93b73 Included Service 97cb0c1a-75f7-41e3-8bbc-e29690825503 Included Service b3f7f755-b303-4d97-b8ed-02531a897c2f 80 Fetch GES APIs for callback processing. b2dff270-19d6-4258-a380-da06305a143c
Draft:AUTH/Current/AuthPEGuide/Architecture 1 Consumer browser Other Identity provider Other 16adca31-3f73-4a2d-a261-f79c05be6cf2 443 For single sign-on support, the consumer's browser communicates with the identity provider (IdP). b2dff270-19d6-4258-a380-da06305a143c
Draft:AUTH/Current/AuthPEGuide/Architecture 2 Consumer browser and API clients Other b3193057-cc68-443e-961f-1d54c8b2f846 Included Service 16adca31-3f73-4a2d-a261-f79c05be6cf2 443 Consumer browsers and API clients use one of the supported OAuth 2.0 grant types to authenticate. See the Authentication API for details. b2dff270-19d6-4258-a380-da06305a143c
Draft:AUTH/Current/AuthPEGuide/Architecture 3 Consumer browser UI 841175a4-1275-4af2-b919-6d136997295d Included Service 16adca31-3f73-4a2d-a261-f79c05be6cf2 443 If an application uses the Genesys Authentication UI, users are redirected to the log in page. See Log in to Genesys Multicloud CX for details. b2dff270-19d6-4258-a380-da06305a143c
Draft:AUTH/Current/AuthPEGuide/Architecture 4 b3193057-cc68-443e-961f-1d54c8b2f846 Included Service 71357caf-d8ff-4720-985f-9d854b8e8766 Included Service 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 Data from Configuration Server. b2dff270-19d6-4258-a380-da06305a143c
Draft:AUTH/Current/AuthPEGuide/Architecture 5 Other Genesys services Other b3193057-cc68-443e-961f-1d54c8b2f846 Included Service b3f7f755-b303-4d97-b8ed-02531a897c2f 80/443 Genesys services authenticate with Authentication API. Enable Transport Layer Security for this connection with internal_ingress.tls_enabled in the values.yaml file. b2dff270-19d6-4258-a380-da06305a143c
Draft:AUTH/Current/AuthPEGuide/Architecture 6 Other Genesys services Other 841175a4-1275-4af2-b919-6d136997295d Included Service b3f7f755-b303-4d97-b8ed-02531a897c2f 80/443 Applications that use the Genesys Authentication UI. Enable Transport Layer Security for this connection with internal_ingress.tls_enabled in the values.yaml file. b2dff270-19d6-4258-a380-da06305a143c
Draft:AUTH/Current/AuthPEGuide/Architecture 7 Other Genesys services / curl commands Other 94d22886-7976-4bce-9e98-0400c32c222b Included Service b3f7f755-b303-4d97-b8ed-02531a897c2f 80/443 Other Genesys services and the private edition installer (through curl commands) use the Environment API to manage their environments, contact centers, and settings. Enable Transport Layer Security for this connection with internal_ingress.tls_enabled in the values.yaml file. b2dff270-19d6-4258-a380-da06305a143c
Draft:AUTH/Current/AuthPEGuide/Architecture 8 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e Service 2afd763e-337c-47eb-8428-3bafcc89dbca Third Party 16adca31-3f73-4a2d-a261-f79c05be6cf2 443 Discovery of Configuration Server endpoints. This connection is optional and controlled by the consul. options in the values.yaml file. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:AUTH/Current/AuthPEGuide/Architecture 9 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e Service 0d238336-2626-4954-8be3-2f1e16fdd0ce Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 9200 Logging data. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:AUTH/Current/AuthPEGuide/Architecture 10 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e Service 3aee73ed-68e0-4c70-8693-2421c68b86cd Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 6379 (non SSL) or 6380 (SSL) Session data. SSL is controlled by redis.use_tls in the values.yaml file. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:AUTH/Current/AuthPEGuide/Architecture 11 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e Service 1a407778-58fe-4acd-8ca7-5af8eac31283 Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 5432 Configuration data for the Authentication Service and the Environment Service. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:DES/Current/DESPEGuide/Architecture 1 Customer browser UI 6f7f1a8d-4e60-4b8d-a6f0-8cafdbdf0a3e Service 16adca31-3f73-4a2d-a261-f79c05be6cf2 8095 Designer queries the Genesys Authentication Service to validate the user’s identity. f12b7433-c91c-4da4-bd6e-445684e38560
Draft:DES/Current/DESPEGuide/Architecture 2 UI Designer ingress Other 53fca8fe-9174-417f-bff9-416ea8119f9e 443 Web browser used to access the Designer UI. b2dff270-19d6-4258-a380-da06305a143c
Draft:DES/Current/DESPEGuide/Architecture 3 Designer ingress Other 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 Service 53fca8fe-9174-417f-bff9-416ea8119f9e 8888 Incoming web traffic from the UI. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:DES/Current/DESPEGuide/Architecture 4 Designer Other Logging Other 53fca8fe-9174-417f-bff9-416ea8119f9e Centralized logging. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:DES/Current/DESPEGuide/Architecture 5 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 Service Redis Other 53fca8fe-9174-417f-bff9-416ea8119f9e 6380 Resource index caching and multi-user collaboration locks on Designer resources. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:DES/Current/DESPEGuide/Architecture 6 Prometheus Other 7e3f500e-c7d5-4f0e-a62d-f7a002178a90 Service 53fca8fe-9174-417f-bff9-416ea8119f9e 8888 Metrics for monitoring and alerting with Prometheus. b2dff270-19d6-4258-a380-da06305a143c
Draft:DES/Current/DESPEGuide/Architecture 7 1fc73d24-f1e5-45e1-a5ef-b642bbd83c9e Included Service 58e238b9-a7f6-4af9-8050-0fe1b7cb1c39 Service 53fca8fe-9174-417f-bff9-416ea8119f9e 80 Publish callback services.
Draft:DES/Current/DESPEGuide/Architecture 8 Designer Other 11ff3d39-ae2b-4526-b7e5-7dcdf781ef01 Service 53fca8fe-9174-417f-bff9-416ea8119f9e 80 Authentication of Designer and configuration data access.
Draft:DES/Current/DESPEGuide/Architecture 9 Designer replica set Other 97cb0c1a-75f7-41e3-8bbc-e29690825503 Included Service b3f7f755-b303-4d97-b8ed-02531a897c2f 80 Fetch Designer Bot registry information. b2dff270-19d6-4258-a380-da06305a143c
Draft:DES/Current/DESPEGuide/Architecture 10 Shared file system (NFS) Other Persistent volume Other NFS for workspace storage.
Draft:DES/Current/DESPEGuide/Architecture 11 Persistent volume Other Designer Persistent Volume Claim (PVC) Other Data for workspace storage.
Draft:DES/Current/DESPEGuide/Architecture 12 Designer Persistent Volume Claim (PVC) Other Designer replica set persistent volume Other Data for workspace storage.
Draft:DES/Current/DESPEGuide/Architecture 13 Designer Persistent Volume Claim (PVC) Other DAS replica set persistent volume Other Data for workspace storage.
Draft:DES/Current/DESPEGuide/Architecture 14 1fc73d24-f1e5-45e1-a5ef-b642bbd83c9e Included Service 0d238336-2626-4954-8be3-2f1e16fdd0ce Third Party 53fca8fe-9174-417f-bff9-416ea8119f9e 9205 Query Designer Analytics data (Session Detail Records). 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:DES/Current/DESPEGuide/Architecture 15 e8818b81-a976-498c-bac3-3293d0b93b73 Included Service 0d238336-2626-4954-8be3-2f1e16fdd0ce Third Party 53fca8fe-9174-417f-bff9-416ea8119f9e 9205 Store Designer Analytics data (Session Detail Records). 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:DES/Current/DESPEGuide/Architecture 16 4d384b74-f61d-48f7-bace-30048213bf99 Service DAS ingress Other 53fca8fe-9174-417f-bff9-416ea8119f9e 80 Fetch Designer application pages (VXML, SCXML), JSON files, and so on. b2dff270-19d6-4258-a380-da06305a143c
Draft:DES/Current/DESPEGuide/Architecture 17 DAS ingress Other e8818b81-a976-498c-bac3-3293d0b93b73 Included Service 53fca8fe-9174-417f-bff9-416ea8119f9e 8080 HTTP traffic from DAS ingress. b2dff270-19d6-4258-a380-da06305a143c
Draft:DES/Current/DESPEGuide/Architecture 18 External/Customer API e8818b81-a976-498c-bac3-3293d0b93b73 Included Service 16adca31-3f73-4a2d-a261-f79c05be6cf2 443 External customer API requests. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:DES/Current/DESPEGuide/Architecture 19 512b7e2b-c4f0-4ba9-ab15-e6a4d3180b45 Service DAS ingress Other 53fca8fe-9174-417f-bff9-416ea8119f9e 80 Fetch Designer audio resources. b2dff270-19d6-4258-a380-da06305a143c
Draft:DES/Current/DESPEGuide/Architecture 20 e8818b81-a976-498c-bac3-3293d0b93b73 Included Service 97cb0c1a-75f7-41e3-8bbc-e29690825503 Included Service b3f7f755-b303-4d97-b8ed-02531a897c2f 80 Fetch GES APIs for callback processing. b2dff270-19d6-4258-a380-da06305a143c
Draft:GVP/Current/GVPPEGuide/Architecture-HL 1 RM pair multi-AZ Other SIP Server Other 9d550623-26fc-4110-a95d-3c4d2dd85123 5090 SIP Protocol messages. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 2 RM pair multi-AZ Other GVP Config Server Other 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 TCP messages.

RM connects to GVP Configuration Server to get configuration data.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 3 RM pair multi-AZ Other RS Other 3b578234-1188-4f2b-a43f-f793fc3a4095 61616 ActiveMQ messages

RM posts billing data to RS.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 4 RM pair multi-AZ Other MCP pool multi-AZ Other 9d550623-26fc-4110-a95d-3c4d2dd85123 5070 SIP Protocol messages. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 5 Service Discovery Other GVP Config Server Other 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 TCP messages.

SD connects to configuration server to Check/Add/Delete MCP applications.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 6 Service Discovery Other 2afd763e-337c-47eb-8428-3bafcc89dbca Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 8500/8501 TCP messages.

SD periodically syncs with Consul to get information of MCPs registered in Consul.

SD writes tenant-related information to Consul KV.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 7 MCP pool multi-AZ Other GVP Config Server Other 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 TCP messages.

MCP connects to configuration server to get recording certificate details.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 8 MCP pool multi-AZ Other RS Other 3b578234-1188-4f2b-a43f-f793fc3a4095 61616 ActiveMQ messages.

MCP posts billing data to RS.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 9 MCP pool multi-AZ Other SBC Other 04ed835e-0e34-4114-b757-855af1b3bef3 20000-45000 RTP messages. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 10 MCP pool multi-AZ Other 2afd763e-337c-47eb-8428-3bafcc89dbca Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 8500/8501 TCP messages.

Service Handler container inside MCP Registers MCP to the Consul.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 11 MCP pool multi-AZ Other ORS Other b3f7f755-b303-4d97-b8ed-02531a897c2f 11200 HTTP messages 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 12 MCP pool multi-AZ Other DAS Other b3f7f755-b303-4d97-b8ed-02531a897c2f 80 HTTP messages. MCP connects to DAS to fetch vxml applications. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 13 MCP pool multi-AZ Other Nexus Other 443 Websocket messages.

MCP connects to Nexus for Voicebot and Agent Assist services.

Note: The protocol is WebSocket.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 14 MCP pool multi-AZ Other Nuance Other 9d550623-26fc-4110-a95d-3c4d2dd85123 5060 SIP Messages (port is 5060). Also, RTSP messages (port range is 14000-15999) and RTP (port range is 20000-45000).

MCP connects to Nuance for ASR/TTS services.


2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 15 RS Other GVP Config Server Other 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 TCP messages.

RS connects to configuration server to fetch configuration data.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 16 RS Other SQL Server Other 3b578234-1188-4f2b-a43f-f793fc3a4095 1433 TCP Messages.

RS connection to database.

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Draft:GVP/Current/GVPPEGuide/Architecture-HL 17 GVP Config Server Other 1a407778-58fe-4acd-8ca7-5af8eac31283 Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 5432 TCP messages.

GVP Config Server connection to database.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 18 Prometheus Other GVP namespace Other 53fca8fe-9174-417f-bff9-416ea8119f9e HTTP messages b2dff270-19d6-4258-a380-da06305a143c
Draft:GVP/Current/GVPPEGuide/Architecture-HL 19 Nuance Other MCP pool multi-AZ Other 04ed835e-0e34-4114-b757-855af1b3bef3 20000-45000/14000-15999 Nuance provides ASR/TTS services. RTSP messages (port range is 14000-15999) and RTP (port range is 20000-45000.
Draft:GVP/Current/GVPPEGuide/Architecture-HL 20 MCP pool multi A-Z Other Web server Other b3f7f755-b303-4d97-b8ed-02531a897c2f 80 HTTP messages. MCP connects to web server to fetch vxml applications. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 21 MCP pool multi A-Z Other Customer system Other b3f7f755-b303-4d97-b8ed-02531a897c2f 80 HTTP messages. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/Architecture-HL 22 MCP pool multi A-Z Other Google API Other 443 GRPC messages. MCP connects to Google APIs for TTS service. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPConfigurationServer 1 CS Other 1a407778-58fe-4acd-8ca7-5af8eac31283 Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 5432 TCP messages.

GVP Config Server connection to database.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPConfigurationServer 2 Kubelet Other SH Other 53fca8fe-9174-417f-bff9-416ea8119f9e 8300 HTTP GET Requests and for liveness and readiness checks. b2dff270-19d6-4258-a380-da06305a143c
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPConfigurationServer 3 DB-Init Other 1a407778-58fe-4acd-8ca7-5af8eac31283 Third Party 3b578234-1188-4f2b-a43f-f793fc3a4095 5432 TCP messages. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPConfigurationServer 4 RM Other CS Other 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 TCP messages. RM connects to GVP Configuration Server connects to get configuration data. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPConfigurationServer 5 MCP Other CS Other 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 TCP messages. MCP connects to Configuration Server to get recording certificate details and Google keys. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPConfigurationServer 6 RS Other CS Other 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 TCP messages. RS connects to configuration server to fetch configuration data. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPConfigurationServer 7 SD Other CS Other 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 TCP messages. Service Discovery connects to Configuration Server to Check/Add/Delete MCP applications. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform 1 MCP Other SBC Other 04ed835e-0e34-4114-b757-855af1b3bef3 20000-45000 RTP messages. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform 2 MCP Other Nexus Other 53fca8fe-9174-417f-bff9-416ea8119f9e 443 Websocket messages.

MCP connects to Nexus for Voicebot and Agent Assist services.

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Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform 3 MCP Other ORS Other 53fca8fe-9174-417f-bff9-416ea8119f9e 11200 HTTP messages. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform 4 MCP Other DAS Other 53fca8fe-9174-417f-bff9-416ea8119f9e 80 HTTP messages. MCP connects to DAS to fetch VXML applications. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform 5 MCP Other Google API Other 53fca8fe-9174-417f-bff9-416ea8119f9e 443 GRPC messages.

MCP connects to Google APIs for TTS service.

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Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform 6 MCP Other RM Other 9d550623-26fc-4110-a95d-3c4d2dd85123 5060 SIP Protocol messages. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform 7 MCP Other Nuance Other 9d550623-26fc-4110-a95d-3c4d2dd85123 5060 SIP messages. Also, RTSP messages (protocol is RTSP and port is 14000-15999) and RTP (protocol is RTP and port is 20000-45000). MCP connects to Nuance for ASR/TTS services. 2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform 8 MCP Other RS Other 3b578234-1188-4f2b-a43f-f793fc3a4095 61616 ActiveMQ messages.

MCP posts billing data to RS.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f
Draft:GVP/Current/GVPPEGuide/ArchitectureGVPMediaControlPlatform 9 MCP Other CS Other 3b578234-1188-4f2b-a43f-f793fc3a4095 8888 TCP messages.

MCP connects to configuration server to get recording certificate details.

2fb71bb4-3a8f-43ce-9b16-9045d3af916f

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