Base unit of content for Intelligent Workload Distribution - 9.0.000.65
From Genesys Documentation
Component RN Definition[edit source]
| Component | Intelligent Workload Distribution |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.000.65 (Change release number) |
| Release Type | |
| Highlight | Support for Genesys Multicloud CX Email. Support for Genesys Engage cloud on Azure |
| Boilerplate(s) Used | |
| Release Date | 2021-03-31 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (CIWD-1207, CIWD-930) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| CIWD-1434 | New | UI name changes — The following naming changes apply in the UI:
| |
| CIWD-1207 | New | Prioritization start dates — You can now adjust prioritization start dates and/or SLAs for a s... | |
| CIWD-930 | New | Copy attribute name — You can now copy a work item attribute name to the clipboard by clicking... | |
| CIWD-261 | New | Engage cloud Email — New Engage cloud Email features are delivered in Workload Manager. Please... | |
| CIWD-1087 | New | Email Reporting — Two new reports in the CX Insights for IWD folder provide detailed rep... | |
| CIWD-42 | New | Starting with this release, Intelligent Workload Distribution is available in Genesys Engage cloud o... |
Contents
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