Base unit of content for Workspace API - 9.0.001.00

From Genesys Documentation
Jump to: navigation, search

Component RN Definition[edit source]

Component Workspace API
Deployment Type Private Edition
Release Number 9.0.001.00 (Change release number)
Release Type
Highlight Support for scheduling a callback.
Boilerplate(s) Used
Release Date 2022-04-07
Private Edition Release Date 2022-04-07
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issuekey in (GAPI-31627,GAPI-31716,GAPI-31717)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
GAPI-31717 New The Workspace API GetInteractionContent request offers control over IncludeAttachments for optimized...
GAPI-31716 New Workspace API now supports scheduling a callback (through Genesys Engagement Service) during a custo... Workspace API
GAPI-31627 New Workspace API now supports searching interactions based on the Universal Contact Server thread ID, p...
Retrieved from "https://all.docs.genesys.com/RN/WorkspaceAPI/9.0.001.00 (2024-11-11 00:06:49)"
Comments or questions about this documentation? Contact us for support!