Base unit of content for Workspace API - 9.0.000.99
From Genesys Documentation
Component RN Definition[edit source]
| Component | Workspace API |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.000.99 (Change release number) |
| Release Type | |
| Highlight | Add a new channel to the current agent session with the Workspace API. |
| Boilerplate(s) Used | |
| Release Date | 2022-03-22 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (GAPI-31557,GAPI-31559,GAPI-31385) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| GAPI-31559 | New | The Workspace API now provides notification of EventAgentReserved events. | |
| GAPI-31557 | New | The Workspace API now supports the ability to add a new channel to the current agent session. | |
| GAPI-31385 | New | The Workspace API now supports an optional parameter to indicate a reason when a digital interaction... |
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