Base unit of content for Workforce Management - 8.5.219.52
From Genesys Documentation
Component RN Definition[edit source]
Component | Workforce Management |
---|---|
Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
Release Number | 8.5.219.52 (Change release number) |
Release Type | |
Highlight | Filtering agents by contract when rebuilding Intra-day schedules. |
Boilerplate(s) Used | |
Release Date | 2022-10-04 |
Private Edition Release Date | |
Mixed Mode Release ReleaseDate | |
Private Edition Containers List | |
JQL | issue in (WFM-35939,WFM-35938,WFM-35194,WFM-35297) |
Links | Links to customer-facing pages in use: |
Test Links | Links to test pages (for RN Admins only)
None yet! |
Issue | Issue Category | Description | SupportingDocumentation |
---|---|---|---|
Issue | Issue Category | Description | SupportingDocumentation |
WFM-35194 | New | When rebuilding intra-day schedules, you can now filter agents by contract by selecting the Addit... | Select options (Intra-Day Schedule Rebuild Wizard) |
WFM-35939 | New | Supervisors can now add comments/memos to Time-Off items in the schedule views. An agent can view th... | |
WFM-35938 | New | When a user selects a business unit or site for deletion, WFM Web now requires the user to also ente... | |
WFM-35297 | Resolved Issue | In the Forecast > New Scenario view, the activities tree now loads all required data ... |
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