Base unit of content for Workforce Management - 8.5.219.49
From Genesys Documentation
Component RN Definition[edit source]
| Component | Workforce Management |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 8.5.219.49 (Change release number) |
| Release Type | |
| Highlight | *Inactivity timeout for agent sessions.
|
| Boilerplate(s) Used | |
| Release Date | 2022-09-16 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue in (WFM-36042,WFM-36036,WFM-36148,WFM-35938,WFM-36144) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFM-36042 | New | A new option is introduced to specify the inactivity interval (in minutes) for WFM agents before the... | |
| WFM-35938 | New | When a user selects a business unit for deletion, WFM Web now requires the user to also enter the na... | |
| New | WFM is updated to include improvements to the health check functionality. | ||
| WFM-36036 | Resolved Issue | WFM now removes any characters from text fields that are not valid for use in XML. Previously, inval... | |
| WFM-36148 | Resolved Issue | WFM no longer saves auto-generated blank reports to a specified report folder. Previously, WFM gener... | |
| WFM-36144 | Resolved Issue | WFM now uses the default time format if the local time format is not supported by the WFM time editi... |
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