Base unit of content for Workforce Management - 8.5.219.30

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Component RN Definition[edit source]

Component Workforce Management
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 8.5.219.30 (Change release number)
Release Type
Highlight Accessibility improvements and resolved issues.
Boilerplate(s) Used
Release Date 2022-05-27
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issue in (WFM-32664,WFM-34228,WFM-35738,WFM-35752,WFM-35293,WFM-35297)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WFM-32664 New The WFM Web for Agents UI includes accessibility improvements that follow the Web Content Accessibil...
WFM-35297 Resolved Issue In the latest WFM Web for Supervisors UI, WFM now adds all matching activities for a BU when creatin...
WFM-35738, WFM-35752 WFM-34228, WFM-35738, WFM-35752 Resolved Issue In the latest WFM Web for Supervisors UI, help is now displayed in the current application language....
WFM-35293 Resolved Issue WFM Web Java modules have been updated to open help in the correct language. Previously, help opened...
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