Base unit of content for Workforce Management - 8.5.219.20
From Genesys Documentation
Component RN Definition[edit source]
| Component | Workforce Management |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 8.5.219.20 (Change release number) |
| Release Type | |
| Highlight | Health status monitoring. |
| Boilerplate(s) Used | |
| Release Date | 2022-04-27 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue = WFM-35412 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFM-35412 | New | For Azure: A new System Information view is added to the main menu of the New UI for Sup... | |
| WFM-34888 | New | It is possible now to build forecast staffing for multiple activities at the same time by using the ... | |
| WFM-35304 | Resolved Issue | The Edit Multiple dialog no longer displays duplicate Exceptions rows for agents. Previo... |
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