Base unit of content for Recording, QM and Interaction Analytics - 8.5.512.36
From Genesys Documentation
Component RN Definition[edit source]
| Component | Recording, QM and Interaction Analytics |
|---|---|
| Deployment Type | Genesys CX on Azure |
| Release Number | 8.5.512.36 (Change release number) |
| Release Type | |
| Highlight | *Transcripts for all interactions are stored.
|
| Boilerplate(s) Used | |
| Release Date | 2023-07-10 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = "WFOQ22023AzureRN" |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFOAZURE-1830 | New | SpeechMiner now supports transcript export of all the voice interactions on a daily basis. The trans... | |
| PRSM-29150 | New | The SpeechMiner Indexer component is upgraded to use .NET core 6.0. | |
| PRSM-29028 | New | SpeechMiner components now support Windows Server 2022. | |
| GIR-32607 | New | MLM Purge procedures are now available to offer better management of retention settings for both voi... | |
| PRSM-29124 | New | Digits can now be filtered based on complex logic. Additional conditions can be included in the filt... |
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