Base unit of content for Recording, QM and Interaction Analytics - 8.5.510.47
From Genesys Documentation
Component RN Definition[edit source]
| Component | Recording, QM and Interaction Analytics |
|---|---|
| Deployment Type | Genesys CX on AWS |
| Release Number | 8.5.510.47 (Change release number) |
| Release Type | |
| Highlight | Support for Single Sign-On (SSO). |
| Boilerplate(s) Used | |
| Release Date | 2022-01-06 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (PRSM-27541) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| PRSM-27541 | New | The SpeechMiner UI now supports Single Sign-On (SSO). SSO identity authentication enables your users... | https://all.docs.genesys.com/PEC-REC/Current/Administrator/AccessControl |
| PRSM-28397 | Resolved Issue | Both SMART and SMConfig login now work with Genesys authentication, after enabling SSO. |
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