Base unit of content for Intelligent Workload Distribution - 100.0.077.0000

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Component RN Definition[edit source]

Component Intelligent Workload Distribution
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 100.0.077.0000 (Change release number)
Release Type
Highlight Added validation for Category names.
Boilerplate(s) Used
Release Date 2021-10-20
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issuekey in (CIWD-2910, CIWD-2883, CIWD-2888, CIWD-2842)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
CIWD-2842 New Workload Manager now validates Category names to ensure they are within the maximum character limit ...
CIWD-2910 Resolved Issue Intelligent Workload Distribution now sends the updated iwd-priority key-value pair (KVP) to D...
CIWD-2888 Resolved Issue In the CX Insights for IWD folder, the GCXI Task Detail Report now shows the correct ite...
CIWD-2883 Resolved Issue Workload Manager now correctly validates the matching rules syntax. Previously, syntax errors were r...
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