Base unit of content for Intelligent Workload Distribution - 100.0.077.0000
From Genesys Documentation
Component RN Definition[edit source]
| Component | Intelligent Workload Distribution |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 100.0.077.0000 (Change release number) |
| Release Type | |
| Highlight | Added validation for Category names. |
| Boilerplate(s) Used | |
| Release Date | 2021-10-20 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (CIWD-2910, CIWD-2883, CIWD-2888, CIWD-2842) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| CIWD-2842 | New | Workload Manager now validates Category names to ensure they are within the maximum character limit ... | |
| CIWD-2910 | Resolved Issue | Intelligent Workload Distribution now sends the updated iwd-priority key-value pair (KVP) to D... | |
| CIWD-2888 | Resolved Issue | In the CX Insights for IWD folder, the GCXI Task Detail Report now shows the correct ite... | |
| CIWD-2883 | Resolved Issue | Workload Manager now correctly validates the matching rules syntax. Previously, syntax errors were r... |
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