Base unit of content for Intelligent Workload Distribution - 100.0.076.0000
From Genesys Documentation
Component RN Definition[edit source]
| Component | Intelligent Workload Distribution |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 100.0.076.0000 (Change release number) |
| Release Type | |
| Highlight | New feature to support automatic completion of work items. Rearrange categories by drag and drop method. |
| Boilerplate(s) Used | |
| Release Date | 2021-10-06 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | https://jira.genesys.com/secure/Dashboard.jspa?selectPageId=30427 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| CIWD-2254 CIWD-2144, CIWD-2254 | New | Intelligent Workload Distribution can now be configured to automatically complete a work item or ema... | |
| CIWD-2186 | New | Workload Manager now allows users to rearrange categories using the drag-and-drop method. | |
| Security | This release includes important security upgrades made to third-party software. |
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