Base unit of content for IWD Data Mart - 100.0.007.1933
From Genesys Documentation
Component RN Definition[edit source]
| Component | IWD Data Mart |
|---|---|
| Deployment Type | Private Edition, Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 100.0.007.1933 (Change release number) |
| Release Type | |
| Highlight | New metrics are added to support reporting of auto-completed work items and emails.
Support for Custom Attribute based GCXI reporting. |
| Boilerplate(s) Used | |
| Release Date | 2022-04-26 |
| Private Edition Release Date | 2022-04-26 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (CIWD-3548, CIWD-2772, CIWD-2885) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| CIWD-3548 | New | IWD now supports custom attributes in the CX Insights for IWD reporting model. You can configu... | |
| CIWD-2885 | New | This release contains new metrics that provide a better understanding of the Finished metric. ... | |
| CIWD-2772 | New | A new metric, Avg Accept To Complete Time, is added to the [[Draft:PEC-REP/Current/RPRT/HRCXIi... |
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