Base unit of content for Genesys Softphone VDI Adapter -

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Component RN Definition[edit source]

Component Genesys Softphone VDI Adapter
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number (Change release number)
Release Type
Highlight Compatibility with latest release of Genesys Softphone.
Boilerplate(s) Used
Release Date 2022-10-03
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = SOFTPHONE AND component = "Genesys Client" AND labels = RN_Softphone_Sept_2022
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
SOFTPHONE-1321 In the 64-bit installer used to set up Genesys Softphone in HTTP Connector mode, the self-sign...
SOFTPHONE-1284 When an agent logs off their current Windows session, Genesys Softphone no longer displays an error ...
New This is an update for compatibility with releases of applications that support Softphone.
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