Base unit of content for Genesys Softphone VDI Adapter -

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Component RN Definition[edit source]

Component Genesys Softphone VDI Adapter
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number (Change release number)
Release Type
Highlight Support for VMware Horizon 8.
Boilerplate(s) Used
Release Date 2022-04-21
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = SOFTPHONE AND component = "Genesys Client VDI Adapter" AND (((fixVersion ~"9.0.019.*") AND labels = RN_Softphone) OR (("Found In Version" ~"9.0.019.*") AND labels = RN_Softphone_Limitation ))
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
SOFTPHONE-1135 New Genesys Softphone now supports VMware Horizon 8 for workstations running on Windows Operating System...
SOFTPHONE-1185 New Genesys Softphone VDI Adapter for eLux RP 6 is now compatible with Citrix Workspace App version 2111...
SOFTPHONE-1200 Resolved Issue A call that is muted and then put on hold, explicitly or indirectly by creating a consultation call,...
SOFTPHONE-1069 Resolved Issue The implementation of DNS SRV resolution has been reworked in Genesys Softphone running on Windows O...
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