Base unit of content for Genesys Softphone - 9.0.026.03

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Component RN Definition[edit source]

Component Genesys Softphone
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 9.0.026.03 (Change release number)
Release Type
Highlight Support on Citrix Virtual Applications and Desktops LTSR 2203.
Boilerplate(s) Used
Release Date 2023-09-28
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = SOFTPHONE AND component = "Genesys Client" AND labels = RN_Softphone_Sept_2023
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
SOFTPHONE-1446 New This release contains third-party dependency updates to maintain security and reliability.
SOFTPHONE-1445 New Genesys Softphone can now be configured for a call waiting tone when a new call arrives while anothe...
SOFTPHONE-1420 New Genesys Softphone is now supported on Citrix Virtual Applications and Desktops LTSR 2203.
SOFTPHONE-1483 Resolved Issue In the Citrix and VMWare Horizon environments, Genesys Softphone is now more resilient to the virtua...
SOFTPHONE-1468 Resolved Issue Improved the processing of TLS exceptions for SIP connections to ensure that the previous SIP dialog...
Retrieved from "https://all.docs.genesys.com/RN/GenesysSoftphone/9.0.026.03 (2024-08-16 21:54:44)"
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