Base unit of content for Genesys Softphone - 9.0.021.07

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Component RN Definition[edit source]

Component Genesys Softphone
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 9.0.021.07 (Change release number)
Release Type
Highlight Resolved issues.
Boilerplate(s) Used
Release Date 2022-10-03
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = SOFTPHONE AND component = "Genesys Client" AND labels = RN_Softphone_Sept_2022
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
SOFTPHONE-1321 Resolved Issue In the 64-bit installer used to set up Genesys Softphone in HTTP Connector mode, the self-sign...
SOFTPHONE-1284 Resolved Issue When an agent logs off their current Windows session, Genesys Softphone no longer displays an error ...
SOFTPHONE-1331 Resolved Issue For Genesys Softphone running in Connector mode, the support of the Browser security feature Priv... Genesys Softphone 9.0.018.09
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