Base unit of content for Genesys Softphone - 9.0.016.06
From Genesys Documentation
Component RN Definition[edit source]
| Component | Genesys Softphone |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.016.06 (Change release number) |
| Release Type | General |
| Highlight | Improvements to how codec changes are handled during active calls. |
| Boilerplate(s) Used | |
| Release Date | 2021-07-15 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = SOFTPHONE AND component = "Genesys Client" AND ((fixVersion in versionMatches("9.0.016.*") AND labels = RN_Softphone) OR ("Found In Version" in versionMatches("9.0.016.*") AND labels = RN_Softphone_Limitation )) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| New | This release is supported for Windows environments only. See the [https://docs.genesys.com/Doc... | ||
| SOFTPHONE-1091 | New | The handling of codec changes during an active call is now improved:
| |
| SOFTPHONE-1082 | Resolved Issue | In Citrix environments, it is now possible to change the active language. | |
| SOFTPHONE-1056 | Resolved Issue | In an environment that is controlled by API v2, Genesys Softphone no longer exits unexpectedly when ... |
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