Base unit of content for Genesys CX Insights - 100.0.029.0000
From Genesys Documentation
Component RN Definition[edit source]
| Component | Genesys CX Insights |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.029.0000 (Change release number) |
| Release Type | |
| Highlight | Added a new Engage metric. |
| Boilerplate(s) Used | |
| Release Date | 2022-10-07 |
| Private Edition Release Date | 2022-12-08 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue = GCXI-6267 OR issue = GCXI-6111 OR issue = GCXI-6113 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| GCXI-6113 | New | A new Engage metric in the Agent > Activity and Agent > Activity > Queue folders enables re... | Genesys CX Insights Multicloud Projects Reference Guide |
| GCXI-6267 | Resolved Issue | When upgrading Genesys CX Insights, localization of custom reports now completes successfully. Prev... | |
| GCXI-6050 | Private Edition | A new MSWrkstn installation package is included with Genesys CX Insights, containing MicroStrategy W... | |
| GCXI-6415 | Private Edition | A new setting, MSTR_ENV_SIZE, in the values.yaml file enables you to configure the MicroStrate... | Configuring overrides |
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