Base unit of content for Genesys CX Insights - 100.0.020.0000

Component RN Definition

Component	Genesys CX Insights
Deployment Type	Private Edition, Genesys CX on AWS, Genesys CX on Azure
Release Number	100.0.020.0000 (Change release number)
Release Type	General
Highlight	Security enhancements.
Boilerplate(s) Used
Release Date	2021-07-01
Private Edition Release Date	2021-07-16
Mixed Mode Release ReleaseDate
Private Edition Containers List	gcxi:100.0.020.0000 gcxi_control:100.0.020.0000 gcxi-100.0.020+0000.tgz
JQL	issue = GCXI-4886 OR issue = GCXI-5103 OR issue = GCXI-5043 OR issue = GCXI-4498 OR issue = GCXI-5040 OR issue = GCXI-5098 OR issue = GCXI-4823
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/GCXI ReleaseNotes/Current/GenesysEngage-cloud/GCXI
Test Links	Links to test pages (for RN Admins only) None yet!

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
GCXI-4886	New	Support for: Support for PostgreSQL 12 database. Elasticsearch 7.6
GCXI-3449	New	(AWS only.) Genesys CX Insights now enables you to securely transmit reports (and dashboards) ...
GCXI-4947	New	To enhance container security, Genesys CX Insights containers are now built on UBI8.
GCXI-5103	Resolved Issue	Unsupported Chat reports are now hidden — Chat Termination Report and Async Chat Dashboard wer...
GCXI-5043	Resolved Issue	Vertical table grids now appear correctly in custom reports. Previously, in scenarios where you upgr...
GCXI-4498	Resolved Issue	Links from values in reports now correctly open related reports. Previously, in scenarios where an i...
GCXI-5071	Resolved Issue	The Interaction ID prompt now works correctly. Previously, in scenarios where GCXI was upgraded from...
GCXI-5075	Resolved Issue	The ANI Details Dashboard (Top Callers tab) now correctly lists the 50 callers with the largest numb...
GCXI-5040	Known Issue	In Genesys Multicloud CX environments where Genesys CX Insights GCXI 9.0.0.19.01 is used with GWS au...