Base unit of content for Email - 9.0.000.75
From Genesys Documentation
Component RN Definition[edit source]
| Component | |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.000.75 (Change release number) |
| Release Type | |
| Highlight | Support for increased priority to emails based on the customer's response time. Webhooks support for mailbox error notification. |
| Boilerplate(s) Used | |
| Release Date | 2021-09-23 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | Issuekey in (CIWD-2102, CIWD-2151) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| CIWD-2151 | New | Engage cloud Email now allows increasing priority of a customer’s reply email to an agent if the cus... | |
| CIWD-2102 | New | Engage cloud Email now sends a notification regarding the mailbox status if an error occurs and a we... |
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