Base unit of content for Email - 9.0.000.69

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Component RN Definition[edit source]

Component Email
Deployment Type hosted AWS, hosted Azure
Release Number 9.0.000.69 (Change release number)
Release Type
Highlight Support for suggested responses based on Categories in IWD.
Release Date 2021-06-24
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = Cloud iWD and labels = ciwd-2021-06-17
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
CIWD-1785 New Genesys Multicloud CX Email provides suggested responses for emails based on Categories in IWD. Agen...
CIWD-2072 Resolved Issue Field Codes in auto-acknowledgement and auto-response emails are now rendered correctly. Previously,...
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