Base unit of content for Email - 9.0.000.69

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Component RN Definition[edit source]

Component Email
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 9.0.000.69 (Change release number)
Release Type
Highlight Support for suggested responses based on Categories in IWD.
HighlightBoilerplate
Boilerplate(s) Used
Release Date 2021-06-24
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = Cloud iWD and labels = ciwd-2021-06-17
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
CIWD-1785 New Genesys Multicloud CX Email provides suggested responses for emails based on Categories in IWD. Agen...
CIWD-2072 Resolved Issue Field Codes in auto-acknowledgement and auto-response emails are now rendered correctly. Previously,...
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