Base unit of content for Email -

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Component RN Definition[edit source]

Component Email
Deployment Type Genesys CX on AWS, Genesys CX on Azure, Private Edition
Release Number (Change release number)
Release Type
Highlight Support for deletion of email attachments.
Boilerplate(s) Used Private edition GA (highlights)
Release Date 2022-03-24
Private Edition Release Date 2022-07-05
Mixed Mode Release ReleaseDate
Private Edition Containers List
  • iwd-email:
  • iwdem-100.0.0870488.tgz
JQL issuekey in (CIWD-3565)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
CIWD-2595 New Workload Manager now allows users to delete one or more attachments from emails.
CIWD-3565 Resolved Issue Email for Multicloud CX now renders content correctly for emails with acknowledgements and standard ...
Private Edition
Retrieved from " (2023-10-02 04:02:38)"
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