Base unit of content for Email - 100.0.080.0000
From Genesys Documentation
Component RN Definition[edit source]
| Component | |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 100.0.080.0000 (Change release number) |
| Release Type | |
| Highlight | Support for text and JSON attachments. New table format for viewing email headers. |
| Boilerplate(s) Used | |
| Release Date | 2022-01-13 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | https://genesysjira.atlassian.net/jira/dashboards/30427 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| New | Engage cloud Email is now renamed as Email for Multicloud CX. | ||
| CIWD-3059 | New | Email for Multicloud CX now supports text and JSON attachments. | |
| CIWD-2600 | New | Email for Multicloud CX now allows users to view email headers in a table format. Previously, the em... | |
| CIWD-3254 | Resolved Issue | Email for Multicloud CX no longer stops processing emails if the SMTP server returns an error while ... | |
| CIWD-3224 | Resolved Issue | Email for Multicloud CX now continues to process emails even if there is a temporary network failure... | |
| CIWD-3220 | Resolved Issue | Agent Desktop now shows the correct file size of email attachments. | |
| CIWD-3142 | Resolved Issue | Outbound emails are no longer impacted by individual email errors. Previously in certain cases, the ... | |
| CIWD-3120 | Resolved Issue | An issue that prevented Agent Desktop from displaying embedded images in emails is now fixed. |
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