Base unit of content for Digital Channels -

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Component RN Definition[edit source]

Component Digital Channels
Deployment Type hosted AWS, hosted Azure
Release Number (Change release number)
Release Type
Highlight Digital Channels now supports OAuth2 authentication for webhooks.
Release Date 2021-08-19
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = NEXUS AND issue = NEXUS-6861 OR issue = NEXUS-6947 OR issue = NEXUS-6867 OR issue = NEXUS-5127
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
NEXUS-5127 When an agent completes an interaction in Agent Desktop, the status of the interaction is now provid...
NEXUS-6867 New Personally Identifiable Information (PII) enhancement: Privacy rules can now be applied to Secure Em...
NEXUS-6861 New Digital Channels now supports OAuth2 authentication for webhooks. The authentication token can be ch...
NEXUS-6947 Resolved Issue The Cross-Origin Resource Sharing (CORS) policy is now configured to reflect the request origin defi...
NEXUS-7047 Resolved Issue Digital Channels now correctly processes outbound SMS interactions to non-US phone numbers.
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