Base unit of content for Digital Channels -

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Component RN Definition[edit source]

Component Digital Channels
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number (Change release number)
Release Type
Highlight Digital Channels now supports OAuth2 authentication for webhooks.
Boilerplate(s) Used
Release Date 2021-08-19
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = NEXUS AND issue = NEXUS-6861 OR issue = NEXUS-6947 OR issue = NEXUS-6867 OR issue = NEXUS-5127
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
NEXUS-5127 When an agent completes an interaction in Agent Workspace, the status of the interaction is now prov...
NEXUS-6867 New Personally Identifiable Information (PII) enhancement: Privacy rules can now be applied to Secure Em...
NEXUS-6861 New Digital Channels now supports OAuth2 authentication for webhooks. The authentication token can be ch...
NEXUS-6947 Resolved Issue The Cross-Origin Resource Sharing (CORS) policy is now configured to reflect the request origin defi...
NEXUS-7047 Resolved Issue Digital Channels now correctly processes outbound SMS interactions to non-US phone numbers.
Retrieved from " (2024-05-30 09:32:50)"
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