Base unit of content for Digital Channels - 9.0.000.90
From Genesys Documentation
Component RN Definition[edit source]
| Component | Digital Channels |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.000.90 (Change release number) |
| Release Type | |
| Highlight | Structured message support in the Communication and Conversation tabs. |
| Boilerplate(s) Used | |
| Release Date | 2021-06-10 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue = NEXUS-6447 OR issue = NEXUS-6409 OR issue = NEXUS-4529 OR issue = NEXUS-6433 OR issue = NEXUS-6431 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| NEXUS-6447 | Agent Workspace: The Conversation and Communication tabs chat history transcripts now di... | ||
| NEXUS-6433 | New | All inbound messages from CX Contact campaigns are now reported to CX Contact. | |
| NEXUS-6431 | New | Outbound SMS campaigns now support inbound freeform messages. | |
| NEXUS-6409 | New | Personally Identifiable Information (PII) enhancement: Privacy rules can now be created for email me... | |
| NEXUS-4529 | Resolved Issue | The system no longer creates duplicate interactions if there is a delayed response from Genesys back... |
Contents
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