Base unit of content for Digital Channels - 9.0.000.90
From Genesys Documentation
Component RN Definition[edit source]
Component | Digital Channels |
---|---|
Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
Release Number | 9.0.000.90 (Change release number) |
Release Type | |
Highlight | Structured message support in the Communication and Conversation tabs. |
Boilerplate(s) Used | |
Release Date | 2021-06-10 |
Private Edition Release Date | |
Mixed Mode Release ReleaseDate | |
Private Edition Containers List | |
JQL | issue = NEXUS-6447 OR issue = NEXUS-6409 OR issue = NEXUS-4529 OR issue = NEXUS-6433 OR issue = NEXUS-6431 |
Links | Links to customer-facing pages in use: |
Test Links | Links to test pages (for RN Admins only)
None yet! |
Issue | Issue Category | Description | SupportingDocumentation |
---|---|---|---|
Issue | Issue Category | Description | SupportingDocumentation |
NEXUS-6447 | Agent Workspace: The Conversation and Communication tabs chat history transcripts now di... | ||
NEXUS-6433 | New | All inbound messages from CX Contact campaigns are now reported to CX Contact. | |
NEXUS-6431 | New | Outbound SMS campaigns now support inbound freeform messages. | |
NEXUS-6409 | New | Personally Identifiable Information (PII) enhancement: Privacy rules can now be created for email me... | |
NEXUS-4529 | Resolved Issue | The system no longer creates duplicate interactions if there is a delayed response from Genesys back... |
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