Base unit of content for Digital Channels - 9.0.000.89

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Component RN Definition[edit source]

Component Digital Channels
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 9.0.000.89 (Change release number)
Release Type
Highlight Structured message (Quick Replies) handling improvements.
Boilerplate(s) Used
Release Date 2021-05-27
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issue = NEXUS-6226 OR issue = NEXUS-6413 OR issue = NEXUS-6414 OR issue = NEXUS-6415 OR issue = NEXUS-6427 OR issue = NEXUS-6447
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
Added support for structured messages/rich messaging.
  • Digital Channels now allows structured messa...
NEXUS-6413 New Support for structured messages/rich messaging: Digital Channels now allows structured messages (Qui...
NEXUS-6447 New Support for structured messages/rich messaging: The Conversation and Communication tabs ...
NEXUS-6415 New Support for structured messages/rich messaging: Digital Channels now allows proprietary content to b...
NEXUS-6414 New Support for structured messages/rich messaging: Digital Channels now supports Postback, which can be...
NEXUS-6226 New Alphanumeric characters are now supported for the outgoing number in SMS outbound campaigns.
NEXUS-6427 New The base image is updated to provide security improvements.
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