Base unit of content for Digital Channels - 9.0.000.84
From Genesys Documentation
Component RN Definition[edit source]
Component | Digital Channels |
---|---|
Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
Release Number | 9.0.000.84 (Change release number) |
Release Type | General |
Highlight | Standard Responses Library now accessible within Designer. |
Boilerplate(s) Used | |
Release Date | 2021-04-01 |
Private Edition Release Date | |
Mixed Mode Release ReleaseDate | |
Private Edition Containers List | |
JQL | issue = NEXUS-3191 OR issue = NEXUS-5608 OR issue = NEXUS-5600 OR issue = NEXUS-5598 OR issue = NEXUS-5575 OR issue = NEXUS-5935 OR issue = NEXUS-5727 |
Links | Links to customer-facing pages in use: |
Test Links | Links to test pages (for RN Admins only)
None yet! |
Issue | Issue Category | Description | SupportingDocumentation |
---|---|---|---|
Issue | Issue Category | Description | SupportingDocumentation |
NEXUS-5608 | New | Security improvements. Workspace Web Edition integration security has been improved. | |
NEXUS-5600 | New | Standard Responses Library now accessible within Designer. You can now create and manage thei... | |
NEXUS-5598 | New | Option to disable inbound notifications from subscribed contacts. You can now choose to bypas... | |
NEXUS-5575 | New | WhatsApp enhancement. Multiple corporate numbers for WhatsApp are now supported within a tena... | |
NEXUS-3191 | New | Undeliverable message notification. A message is displayed in the Communication tab to inform... | |
NEXUS-5935 | Resolved Issue | Digital Channels no longer omits saving Chat interaction transcripts to the Universal Contact Servic... | |
NEXUS-5727 | Resolved Issue | Digital Channels now uses the correct site to validate agent credentials when Workspace Web Edition ... | |
Known Issue | Limitation: Smart Failover is not supported. If Workspace Web Edition switches to a backup sit... |
Contents
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