Base unit of content for Digital Channels - 9.0.000.84

Component RN Definition[edit source]

Component	Digital Channels
Deployment Type	Genesys CX on AWS, Genesys CX on Azure
Release Number	9.0.000.84 (Change release number)
Release Type	General
Highlight	Standard Responses Library now accessible within Designer.
Boilerplate(s) Used
Release Date	2021-04-01
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL	issue = NEXUS-3191 OR issue = NEXUS-5608 OR issue = NEXUS-5600 OR issue = NEXUS-5598 OR issue = NEXUS-5575 OR issue = NEXUS-5935 OR issue = NEXUS-5727
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/Digital Channels ReleaseNotes/Current/GenesysEngage-cloud/Digital Channels
Test Links	Links to test pages (for RN Admins only) None yet!

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
NEXUS-5608	New	Security improvements. Workspace Web Edition integration security has been improved.
NEXUS-5600	New	Standard Responses Library now accessible within Designer. You can now create and manage thei...
NEXUS-5598	New	Option to disable inbound notifications from subscribed contacts. You can now choose to bypas...
NEXUS-5575	New	WhatsApp enhancement. Multiple corporate numbers for WhatsApp are now supported within a tena...
NEXUS-3191	New	Undeliverable message notification. A message is displayed in the Communication tab to inform...
NEXUS-5935	Resolved Issue	Digital Channels no longer omits saving Chat interaction transcripts to the Universal Contact Servic...
NEXUS-5727	Resolved Issue	Digital Channels now uses the correct site to validate agent credentials when Workspace Web Edition ...
	Known Issue	Limitation: Smart Failover is not supported. If Workspace Web Edition switches to a backup sit...