Base unit of content for Digital Channels - 100.0.155.0594
From Genesys Documentation
Component RN Definition[edit source]
| Component | Digital Channels |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 100.0.155.0594 (Change release number) |
| Release Type | |
| Highlight | Improved handling during chat service reconnection. |
| Boilerplate(s) Used | |
| Release Date | 2023-12-06 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = "NEXUS" AND id = NEXUS-10940 OR id = NEXUS-10926 OR id = NEXUS-10925 OR id = NEXUS-11317 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| NEXUS-10940 | New | In the Digital Channels Administrator, customers can now choose the default time zone for chat sessi... | |
| NEXUS-11317 | Resolved Issue | Previously, some agents were receiving an error message when attempting to insert a standard respons... | |
| NEXUS-10926 | Resolved Issue | Previously, after a maintenance update of Digital Channels, the chat service would re-connect but an... | |
| NEXUS-10925 | Resolved Issue | If a connection to the chat service is lost, the agent will be notified when the connection is resto... |
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