Base unit of content for Digital Channels -

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Component RN Definition[edit source]

Component Digital Channels
Deployment Type Mixed mode, Genesys CX on AWS, Genesys CX on Azure
Release Number (Change release number)
Release Type
Highlight Resolved issues.
Boilerplate(s) Used
Release Date 2022-04-27
Private Edition Release Date
Mixed Mode Release ReleaseDate 2022-04-27
Private Edition Containers List
JQL issue = NEXUS-8190
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
NEXUS-8190 Resolved Issue Personal Identifiable Information (PII) is now masked correctly in agent chat messages that contain ...
NEXUS-8569 Resolved Issue When handling a voice call, Designer is now able to correctly identify the contact based on the phon...
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