Base unit of content for Digital Channels -

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Component RN Definition[edit source]

Component Digital Channels
Deployment Type Mixed mode, Private Edition, Genesys CX on AWS, Genesys CX on Azure
Release Number (Change release number)
Release Type
Highlight Extended Regular Expression support.
Boilerplate(s) Used Beta support for GKE
Release Date 2022-03-03
Private Edition Release Date 2022-03-10
Mixed Mode Release ReleaseDate 2022-03-08
Private Edition Containers List
JQL project = NEXUS AND issue = NEXUS-7954 OR issue = NEXUS-8339 OR issue = NEXUS-7587 OR issue = NEXUS-8289 OR issue = NEXUS-8146 OR issue = NEXUS-8141 OR issue = NEXUS-8295
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
NEXUS-8141 see NEXUS-8146
NEXUS-8295 New Regular expressions are now supported for CX Contact keywords.
NEXUS-8289 New Mixed Mode: Regular expressions can now be used to override the region to enable agents to log...
NEXUS-8146 New The user data of social interactions is now updated to include the detected language of the first me...
NEXUS-7587 New Custom types of keyword groups and messages are now supported on the record and batch levels for SMS...
NEXUS-8339 Resolved Issue Agents can no longer insert unsupported file type images from the Responses tab. Currently, Di...
NEXUS-7954 Resolved Issue The nexus_asynchold_enable=false setting now works as expected when it is included in the crea...
CPE-2834 Private Edition
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