Base unit of content for Callback -

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Component RN Definition[edit source]

Component Callback
Deployment Type Genesys CX on AWS
Release Number (Change release number)
Release Type
Highlight *Updates to the Estimated Wait Time API.
  • Resolved issues.
Boilerplate(s) Used
Release Date 2022-01-13
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issue = GES-2755 OR issue = GES-2777 OR issue = GES-2624 OR issue = GES-2670 OR issue = GES-2674 OR issue = GES-2707 OR issue = GES-2729 OR issue = GES-2756
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
GES-2755 New The Estimated Wait Time API response now includes a new field resultCode for the result of ...
GES-2756 Resolved Issue If the ORS session of an incomplete callback is terminated after the callback's purge time, GES will...
GES-2729 Resolved Issue Previously, when testing a phone number on the Permitted & Blocked Numbers page in the Call...
GES-2707 Resolved Issue On the Create Callback API, the error message associated with error code 7055 has been changed from...
GES-2674 Resolved Issue Previously, certain types of completed callback reasons failed to display in the Callback UI. ...
GES-2670 Resolved Issue Privileges-related issues have been fixed in the Callback UI.
GES-2624 Resolved Issue Previously, on the Create Callback API, when a routing point was configured for the service in the D...
GES-2777 Resolved Issue When determining if the requested time for a scheduled callback is too close to the current time to ...
Retrieved from " (2024-04-14 23:53:58)"
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