Base unit of content for CX Contact - 100.0.028.0003
From Genesys Documentation
Component RN Definition[edit source]
| Component | CX Contact |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 100.0.028.0003 (Change release number) |
| Release Type | |
| Highlight | *Custom Compliance rules support priority settings
|
| Boilerplate(s) Used | |
| Release Date | 2021-12-08 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = CLOUDCON AND labels = RN AND labels = Iteration-28 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| CLOUDCON-13567 | New | CX Contact users can now create Campaign Groups with Strict Compliance mode. | |
| CLOUDCON-14135 | New | In CX Contact Campaign Dashboards, the Agent Group values in a Campaign Group can now be hidde... | |
| CLOUDCON-14105 | New | The CXC Settings > General > Lists > Default Region list now includ... | |
| CLOUDCON-14267 | New | ||
| CLOUDCON-14421 | New | When LIFO records are added and then filtered out during pre-loading, their record_status is n... | |
| CLOUDCON-14299 | New | ||
| CLOUDCON-14308 CLOUDCON-14440, CLOUDCON-14308 | New | ||
| CLOUDCON-14055 | New | CX Contact users can now define Campaign Group names. Previously, Campaign Groups inherited their na... | |
| CLOUDCON-12680 CLOUDCON-12681, CLOUDCON-12680 | New | CX Contact now supports SMS Variable Alerts, enabling a single SMS Campaign Group to send variable S... | |
| CLOUDCON-14335 | New | ||
| CLOUDCON-14363 | New | CX Contact introduces the new Failed Compliance disposition value for pre-dial validation conn... | |
| CLOUDCON-14381 | New | The NEXDR and NEXCONV indexes in CX Contact Analytics are updated to allow the content field t... | |
| CLOUDCON-14389 | New | The Call History and Call Result indexes in CX Contact Analytics now include device mask infor... | |
| CLOUDCON-14390 | New | CX Contact Custom Compliance Rules now support priority settings. | |
| CLOUDCON-14291 | Resolved Issue | ||
| CLOUDCON-12503 | Resolved Issue | In the Outbound Analytics dialog drop-down controls for customizable panels now only include r... | |
| CLOUDCON-14110 | Resolved Issue | CX Contact no longer deletes and recreates Silence treatments after non treatment-related changes ar... | |
| CLOUDCON-14188 | Resolved Issue | CX Contact no longer displays an error when users manually add records to an email Suppression List. | |
| CLOUDCON-14232 | Resolved Issue | ||
| CLOUDCON-14325 | Resolved Issue | ||
| CLOUDCON-14328 | Resolved Issue | ||
| CLOUDCON-14330 | Resolved Issue | The List Import Activity now includes entries for all List Automation processes. | |
| CLOUDCON-14377 | Resolved Issue | The CX Contact UI now shows only the Drop and Connect to Destination DN delivery options... | |
| CLOUDCON-13009 | Private Edition | To enhance container security, CX Contact container imagesĀ are now built on Red Hat Universal Base I... |
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