Base unit of content for Agent Workspace - 100.0.009.0131
From Genesys Documentation
Component RN Definition[edit source]
| Component | Agent Workspace |
|---|---|
| Deployment Type | Genesys CX on AWS, Private Edition, Genesys CX on Azure |
| Release Number | 100.0.009.0131 (Change release number) |
| Release Type | |
| Highlight | Resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2023-10-19 |
| Private Edition Release Date | 2023-10-17 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = WWE AND labels = wwe-september-23 ORDER BY created DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WWE-3714 | New | Agent Workspace now prevents agents from seeing chat interactions that is already been handled by an... | |
| WWE-3674 | Resolved Issue | Agent Workspace now allows you to select dates in Callback using the date picker. Previously, only m... | |
| WWE-3018 | Resolved Issue | Agent Workspace now displays chat transcripts and allows to send messages for active chat interactio... |
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