Base unit of content for Agent Workspace - 100.0.003.0235
From Genesys Documentation
Component RN Definition[edit source]
|Genesys CX on AWS, Private Edition, Genesys CX on Azure
|100.0.003.0235 (Change release number)
|Support for all Call Results from Outbound Contact Server (OCS) and resolved issues.
|Private Edition Release Date
|Mixed Mode Release ReleaseDate
|Private Edition Containers List
|labels = wwe-january-23 ORDER BY created DESC
|Links to customer-facing pages in use:
|Links to test pages (for RN Admins only)
|Agent Workspace now prevents users configured with the PSTN device from performing answer or '...
|Agent Workspace now supports all Call Results from Outbound Contact Server (OCS). For a comple...
|Agent Workspace can now display the new Digital Channels user interface in the tooltip for the conta...
|In Agent Workspace, WebRTC agents can now correctly retrieve a call in a ringing state. Previously, ...
|The End call button is now enabled when a call is placed back to the agent whose previous call...
|Agent Workspace now correctly displays the segmentation color in interaction toast even if there is ...
|For an Outbound Campaign call, the disposition is now correctly saved in the outbound record when it...
Comments or questions about this documentation? Contact us for support!