Base unit of content for Agent Workspace - 100.0.001.0113
From Genesys Documentation
Component RN Definition[edit source]
| Component | Agent Workspace |
|---|---|
| Deployment Type | Private Edition |
| Release Number | 100.0.001.0113 (Change release number) |
| Release Type | |
| Highlight | Resolved issues and improvements. |
| Boilerplate(s) Used | |
| Release Date | 2022-11-30 |
| Private Edition Release Date | 2022-11-30 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = "wwe-december-22" |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WWE-2126 | New | In SIP environments that use PSTN devices, the following options are no longer available to enforce ... | |
| WWE-2395 | Resolved Issue | In Agent Workspace, WebRTC agents can now correctly retrieve a call in a ringing state. Previously, ... | |
| WWE-2247 | Resolved Issue | The End call button is now enabled when a call is placed back to the agent whose previous call... | |
| WWE-2155 | Resolved Issue | For an Outbound Campaign call, the disposition is now correctly saved in the outbound record when it... |
Contents
Comments or questions about this documentation? Contact us for support!