Base unit of content for Agent Workspace -

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Component RN Definition[edit source]

Component Agent Workspace
Deployment Type Private Edition
Release Number (Change release number)
Release Type
Highlight Resolved issues and improvements.
Boilerplate(s) Used
Release Date 2022-11-30
Private Edition Release Date 2022-11-30
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL labels = "wwe-december-22"
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WWE-2126 New In SIP environments that use PSTN devices, the following options are no longer available to enforce ...
WWE-2395 Resolved Issue In Agent Workspace, WebRTC agents can now correctly retrieve a call in a ringing state. Previously, ...
WWE-2247 Resolved Issue The End call button is now enabled when a call is placed back to the agent whose previous call...
WWE-2155 Resolved Issue For an Outbound Campaign call, the disposition is now correctly saved in the outbound record when it...
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