Base unit of content for Agent Workspace -

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Component RN Definition[edit source]

Component Agent Workspace
Deployment Type Genesys CX on AWS, Genesys CX on Azure, Private Edition
Release Number (Change release number)
Release Type
Highlight Resolved issues.
Boilerplate(s) Used
Release Date 2022-11-03
Private Edition Release Date 2022-11-17
Mixed Mode Release ReleaseDate
Private Edition Containers List
  • wwe-nginx-100.0.0.tgz
  • ui:
JQL issue = WWE-1748 OR issue = GAPI-36077 OR issue = GAPI-35804
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WWE-1748 Resolved Issue When an outbound record is rescheduled on a new number, the callback is now correctly received on th...
GAPI-36077 Resolved Issue Agent Workspace now correctly provides the information about the InteractionState in UserDa...
GAPI-35804 Resolved Issue With the Push Preview mode, Agents can now reschedule an outbound campaign callback on a new p...
WWE-54 Private Edition Workspace Web Edition now supports compatibility mode to read options from the Cloud cluster with th...
WWE-2211 Private Edition Beginning with the release, the default values for the following helm chart override pa... Configure Workspace Web Edition
Retrieved from " (2024-02-22 00:59:19)"
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