Base unit of content for Agent Setup - 9.0.000.98
From Genesys Documentation
Component RN Definition[edit source]
| Component | Agent Setup |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 9.0.000.98 (Change release number) |
| Release Type | |
| Highlight | This release introduces new options, and also contains important improvements and fixes. |
| Boilerplate(s) Used | Private edition GA (highlights) |
| Release Date | 2022-06-28 |
| Private Edition Release Date | 2022-07-07 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = "Web Services and Applications" AND id = GAPI-34267 OR id = GAPI-34217 OR id = GAPI-34030 OR id = GAPI-33972 OR id = GAPI-32976 OR id = GAPI-32759 OR id = GAPI-32758 OR id = GAPI-32757 OR id = GAPI-32756 OR id = GAPI-32755 OR id = GAPI-26529 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| GAPI-32759 | New | Added a new option, Enable Delete attachment, to Contact Center Settings > Desktop Options ... | |
| GAPI-32758 | New | Added a new option, Enable History Record Creation for voice interaction without contact, to '... | |
| GAPI-32757 | New | Added a new option, Redirect / Release calls in Hunt Group, to Contact Center Settings >... | |
| GAPI-32756 | New | New options in Contact Center Settings > Desktop Options > Voice enable agents to ... | |
| GAPI-32755 | New | A new option, Chat Auto Ready, is added under Contact Center Settings > Desktop Optio... | |
| GAPI-34267 | Resolved Issue | The Agent Setup inactivity timeout notification popup no longer blocks the connections of other appl... | |
| GAPI-34217 | Resolved Issue | A new UI for managing supervisors is provided to fix an issue where the check mark for the selected ... | |
| GAPI-34030 | Resolved Issue | A new UI for managing supervisors is provided to fix an issue where the supervisors control menu was... | |
| GAPI-26529 | Resolved Issue | A new Supervisors page is added under Agents Groups > Agent Group to manage superv... | |
| Private Edition |
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