Base unit of content for Agent Setup - 9.0.000.91
From Genesys Documentation
Component RN Definition[edit source]
| Component | Agent Setup |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.000.91 (Change release number) |
| Release Type | |
| Highlight | This release includes important improvements and fixes. |
| Boilerplate(s) Used | |
| Release Date | 2021-11-04 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = "Web Services and Applications" AND labels = AS-Nov21-Upgrade AND "Release Note" is not EMPTY AND "Release Note" !~ "N/A" AND "Release Note" !~ NA |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| New | As of November 10, 2021 this release is available for Genesys CX on Azure. | ||
| GAPI-30543 | Resolved Issue | Now, deleting skills or a skills folder from the Manage Skills window no longer causes the pag... | Create and manage agent skills |
| GAPI-30291 | Resolved Issue | Now, the External URLs count displays correctly. Previously, discrepancies would display betwe... | Enable external URLs |
| GAPI-29782 | Resolved Issue | Fixed an issue where, in certain circumstances, changes are not saved to the Users tab after t... | Manage agents and other users |
| GAPI-29343 | Resolved Issue | Fixed an issue where Agent States were not appearing in alphabetical order within Agent Gro... | Create and manage custom agent states |
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